Inbunden, Engelska, 2026

New Public Management and Service Delivery in Africa

Av Mackfallen G. Anasel, Idda Lyatonga Swai, Albertjan Tollenaar

3100 kr

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Beskrivning

New Public Management (NPM) is a transformational approach that reshapes public sector administration by adopting private-sector managerial practices to boost efficiency, effectiveness, and quality of service, challenging traditional bureaucratic inefficiencies through decentralization, performance orientation, and market mechanisms. This book examines NPM’s implementation in developing countries, especially in Africa, exploring its successes and challenges. Using empirical case studies, it shows how NPM reforms impact governance, service delivery, and public accountability, using New Public Service and New Public Governance models focusing on citizen participation and collaboration.Key Features: ■ Results-Oriented Governance: Emphasis on outcomes and performance measurement to enhance public service effectiveness■ Managerialism: Introduction of private-sector management practices, including decentralization and quasi-market arrangements■ Citizen Empowerment: Treating citizens as clients with freedom of choice and increased participation in service delivery■ Efficiency and Cost Reduction: Streamlining government operations to improve responsiveness and reduce public expenditure■ Collaborative and Adaptive Governance: Incorporating New Public Service and Governance principles of co-production, transparency, and multi-stakeholder networks

Produktinformation

Utgivningsdatum: 2026-11-25
Mått: 178 x 254 x undefined mm
Format: Inbunden
Språk: Engelska
Antal sidor: 198
Förlag: Taylor & Francis Ltd
ISBN: 9781041124870

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Mer om författaren

Mackfallen G. Anasel is an associate professor and researcher in the Department of Health Systems Management, School of Public Administration and Management at Mzumbe University, Tanzania. He is an accomplished scholar and specialist in reproductive and child health, as well as an expert in monitoring and evaluation. His academic contributions span health systems, governance, and evidence-based policy reforms in Africa.Idda Lyatonga Swai is an associate professor of governance and a researcher in the Department of Local Governance and Management Studies and Dean of the School of Public Administration and Management at Mzumbe University, Tanzania. She has over 18 years of experience in teaching, conducting both long and short professional courses, and has authored widely in the areas of governance, leadership, and gender.Albertjan Tollenaar is a professor of empirical legal studies and local governance in the Department of Administrative Law and Public Administration and the Director of the Groningen Graduate School of Law at the University of Groningen, the Netherlands. He has extensive international research experience and has collaborated on projects across different countries, including Tanzania. His scholarly work focuses on public administration, law, and political science.

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