Graham Button is former Professor and Pro-Vice Chancellor for Arts, Computing, Engineering and Sciences at Sheffield Hallam University, UK.

• Part 1: Analytic orientations Introduction 1. The curious case of the vanishing technology Part 2: Introducing technology into the work setting Introduction 2. Disembodied conduct: interactional asymmetries in video-mediated communication 3. The use of ‘intelligent’ machines for electrocardiograph interpretation 4. The police and information technology 5. Taking the organisation into accounts Part 3: Work practices in the use of technology Introduction 6. Technologies of accountability: of lizards and aeroplanes 7. ‘What a f-ing system! Send ‘em all to the same place and then expect us to stop ‘em hitting’: making technology work in air traffic control Part 4: Design and implementation Introduction 8. Working towards agreement 9. The mainstreaming of a molecular biological tool: a case study of a new technique Part 5: Human–computer interaction Introduction 10. System use and social organisation: observations on human–computer interaction in an architectural practice 11. We’re off to ring the wizard, the wonderful wizard of oz 12. The turing text and language skills

Graham Button is former Professor and Pro-Vice Chancellor for Arts, Computing, Engineering and Sciences at Sheffield Hallam University, UK.

• Part 1: Analytic orientations Introduction 1. The curious case of the vanishing technology Part 2: Introducing technology into the work setting Introduction 2. Disembodied conduct: interactional asymmetries in video-mediated communication 3. The use of ‘intelligent’ machines for electrocardiograph interpretation 4. The police and information technology 5. Taking the organisation into accounts Part 3: Work practices in the use of technology Introduction 6. Technologies of accountability: of lizards and aeroplanes 7. ‘What a f-ing system! Send ‘em all to the same place and then expect us to stop ‘em hitting’: making technology work in air traffic control Part 4: Design and implementation Introduction 8. Working towards agreement 9. The mainstreaming of a molecular biological tool: a case study of a new technique Part 5: Human–computer interaction Introduction 10. System use and social organisation: observations on human–computer interaction in an architectural practice 11. We’re off to ring the wizard, the wonderful wizard of oz 12. The turing text and language skills