Joe Tidd is Professor of Technology and Innovation Management at SPRU (Science and Technology Policy Research), University of Sussex, UK and visiting Professor at University College London.John Bessant holds the Chair in Innovation and Entrepreneurship at Exeter University where he is also Research Director.

• About the Authors xiPreface xiiiAcknowledgements xvHow to Use This Book xviiPart I Foundations of Managing Innovation 1Chapter 1 What Is Innovation – And Why Does It Matter? 3What Is Innovation? 3Why Does Innovation Matter? 9To Whom? 10Innovation Isn't Easy! 10Can We Manage Innovation? 12The Case for Strategic Innovation Management 13Chapter 2 Innovation Strategy 21Why Strategy? 21What's in an Innovation Strategy? 22Strategy at Different Levels 33Dynamic Capability 35Chapter 3 Identifying Strategic Capabilities 41The Resource-Based View 41Distinguishing Capabilities from Resources 42Assessing Capabilities 46Creating and Capturing Value 53Beware of Core Rigidities 55Summary 57Chapter 4 Leadership and Organization of Innovation 61The Innovative Organization 61Innovation Leadership 62Collective and Social 65Context and Climate 72Chapter 5 Innovation as a Process 81Beyond Spengler 81A Map of the Process 82Managing the Process 86Learning to Manage Innovation 90The Problem of Partial Models 91Chapter 6 Sources of Innovation 97Where Do Innovations Come From? 97Knowledge Push 98Need Pull. . . 99Making Processes Better 101Whose Needs? Working at the Edge 103Crisis Driven Innovation 105Towards Mass Customization 107Users as Innovators 107Watching Others – and Learning from Them 110Recombinant Innovation 111Regulation 111Futures and Forecasting 112Design-driven Innovation 113Accidents 114Chapter 7 Search Strategies for Innovation 119Making Sense of the Sources 119The Innovation Treasure Hunt 122Innovation Search Strategies 127Strategies for Searching 131Innovation Networks 133Knowledge Management 134Learning to Search 135Chapter 8 Forecasting Emerging Opportunities for Innovation 141Forecasting 141Customer or Market Surveys 143Internal: Brainstorming 144External: Benchmarking 145Scenario Development 149Chapter 9 Selecting Innovation Projects 159Why is Selection a Challenge? 159Choosing between Projects 162Chapter 10 Developing New Products and Services 181The New Product/Service Development Process 181Success Factors 186Service Development 188Tools to Support New Product Development 193Chapter 11 Developing Business and Talent through Corporate Venturing 203Internal Venturing and Entrepreneurship 203Why Do It? 205Managing Corporate Ventures 211Strategic Impact of Ventures 219Chapter 12 Commercialization and Diffusion of Innovations 223Why Adopt Innovations? 223Models of Diffusion 227Factors Influencing Adoption 230Applying Diffusion to Innovation Strategy 237Chapter 13 Exploiting Knowledge and Intellectual Property 243Innovation and Knowledge 243Chapter 14 Business Models and Capturing Value 263What's a Business Model? 263Generic and Specific Business Models 267Why Use Business Models? 268Building a Business Model 269Business Model Innovation 273Chapter 15 Capture Value: Learning to Manage Innovation 277The Story So Far . . . 277Making Innovation Happen 278Learning in Organizations 280Innovation Auditing 281Innovation Auditing in Practice 288Dynamic Capability and Changing Our Routines 291Part II The Innovation Frontier 295Chapter 16 Users as Innovators 297Users Aren't Passive 297Lead Users 300Extreme Users 303Co-development 304Democratic Innovation and Crowdsourcing 305Chapter 17 Exploiting Open Innovation and Strategic Alliances 311Open Innovation 311Benefits and Limits of Open Innovation 315Joint Ventures and Strategic Alliances 323Chapter 18 Exploiting Discontinuous Innovation 331Beyond the Steady State 332The Problem – and the Opportunity – in Discontinuous Innovation 333Innovation Lifecycles: From Discontinuity to Steady State 335Discontinuous Can Be Disruptive 337Managing Discontinuous Innovation 343Dealing with Discontinuity 344Chapter 19 Social Innovation 351What Is 'Social Innovation'? 352Definitions and Exploration of the Core Idea 355The Challenge of Social Entrepreneurship 358Enabling Social Innovation 359Why Social Innovation? 361Chapter 20 Innovation in Developing and Emerging Economies 371Globalization and Innovation 371Looking Back 373Building BRICs: The Rise of New Players on the Innovation Stage 374Developing Countries 383Chapter 21 Sustainability 389The Challenge of Sustainability-led Innovation 389We've Seen This Before 391Sustainability-led Innovation 392Managing the Innovation Process for Sustainability 399Responsible Innovation 402Summary 404Further Resources 404References 405Index 409