Information Quality

Ron S. Kenett, KPA Ltd. and University of Torino, Turin, ItalyRon S. Kenett, Chairman and CEO of the KPA Group and KPA Ltd., Research Professor at the University of Turin, Italy, International Professor Associate at the Center for Research in Risk Engineering, NYU-Poly, New York, USA and Visiting Professor at the Faculty of Economics, University of Ljubljana, Slovenia. He has over 25 years of experience in restructuring and improving the competitive position of organizations by integrating statistical methods, process analysis, supporting technologies and modern human resource management systems. Ron Kenett is Editor in Chief of the Wiley Encyclopedia of Statistics in Quality and Reliability, a Fellow of the Royal Statistical Society, Senior Member of the American Society for Quality, Past President of the Israeli Statistical Association and Past President of ENBIS, the European Network for Business and Industrial Statistics and is the 2013 Greenfield Medalist of the Royal Statistical Society.Galit Shmueli, Indian School of Business, IndiaGalit Shmueli is SRITNE Chaired Professor of Data Analytics and Associate Professor of Statistics & Information Systems at the Indian School of Business. She is best known for her research and teaching in business analytics, with a focus on statistical and data mining methods for contemporary data and applications in information systems and healthcare. Dr. Shmueli's research has been published in the statistics, management, information systems, and marketing literature. She authors over seventy journal articles, books, textbooks and book chapters, including the popular textbook Data Mining for Business Intelligence and Practical Time Series Forecasting. Dr. Shmueli is an award-winning teacher and speaker on data analytics. She has taught at Carnegie Mellon University, University of Maryland, the Israel Institute of Technology, Statistics.com and the Indian School of Business.

• Foreword ixAbout the authors xiPreface xiiQuotes about the book xvAbout the companion website xviiiPART I THE INFORMATION QUALITY FRAMEWORK 11 Introduction to information quality 32 Quality of goal, data quality, and analysis quality 183 Dimensions of information quality and InfoQ assessment 314 InfoQ at the study design stage 535 InfoQ at the postdata collection stage 67PART II APPLICATIONS OF InfoQ 796 Education 817 Customer surveys 1098 Healthcare 1349 Risk management 16010 Official statistics 181PART III IMPLEMENTING InfoQ 21911 InfoQ and reproducible research 22112 InfoQ in review processes of scientific publications 23413 Integrating InfoQ into data science analytics programs, research methods courses, and more 25214 InfoQ support with R 26515 InfoQ support with Minitab 29516 InfoQ support with JMP 324Index 351