Dr. LINDA SHARKEY is a Founding Member of the Marshall Goldsmith Group, a premier executive coaching organization. Her clients include Boeing, GE, NetApp, Sodexo, Key Bank, Sanofi, and Lexis Nexis.MORAG BARRETT is CEO of SkyeTeam, an international leadership development company. At last count Morag has worked with more than 3,000 leaders in 20 countries, including Google, Scholastic, Microsoft, DexMedia, Topgolf, Level 3 Communications, and Denver Art Museum.

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• Foreword Marshall Goldsmith xvChapter 1 Surviving and Thriving in Turbulence 1Today, Not Tomorrow 2Waves of Change 2Digitization and Change 4Changing Demographics 5Globalization Is Now 6Shock and Awe 7Six Factors of Change 8Looking Ahead 17The Future Happened Yesterday 18Chapter 2 Leadership: Leading the Future 21An Old Brand of Leadership 22Self-Focused Leadership 23Greed 24The Consequences 26Twenty-First-Century Leadership 27The Privilege of Leadership 28Personal Values Create Company Values 28Defining Values 31Leaders with Heart 32A Decision to Lead 37Future-Proof Your Company 39Future-Proof Your Career 40Chapter 3 Culture: The Key for Innovation and Speed 41What’s the Difference? 41Culture and the Customer 43The Evolution of Culture 45Understanding Culture 46Fast-Forward Culture 47The Values and Culture Connection 48Bringing Culture to Light 49How Do You Create a Culture That Hums? 55Hard Choices 56Leading a Future-Proof Culture 57Future-Proof Your Company 59Future-Proof Your Career 60Chapter 4 Purpose: Navigating Turbulent Waters 61Mission and Vision 62What Are We Building? 64Purpose 67Purpose Is Inspiring 68The Power of Purpose 69Purpose and People 71Banking on Purpose 72Future-Proof Your Company 75Future-Proof Your Career 76Chapter 5 Relationships: Our Connected Future 77A Tale of Two Parts: Morag’s Story 79Relationship with Work 81Work in the Future-Past 83Career Lattice 85Relationship with Employer 88Relationship with Colleagues 90Relationship with Cultures 92Relationship with the Community 93Relationship with Our Network 94Balancing Is No Act 96Future-Proof Your Company 98Future-Proof Your Career 99Chapter 6 Diversity and Inclusion: Future Inclusion 101Sea Change 102The Facts about Women 103Stereotyping Is Personal 105When Bias Seems Pragmatic 107Brain Science, Bias, and Diversity 109Stereotyping and Personal Beliefs 111Vicious Cycles 112Bias in the Mirror 112Rewiring Inclusion 114Taking Action 115Future-Proof Your Company 116Future-Proof Your Career 117Chapter 7 Technology: Resistance Is Futile 119Technology the Disrupter and Enabler 121Data Is Big 122Genuine Intelligence 125Uploading into Society 127What’s Your Response Time? 129Future Workforce 131Changing Identities 132Everything Is Connected and Transparent 135Personal Impact 136Your Reality 137Catching the Wave 139Future-Proof Your Company 141Future-Proof Your Career 142Chapter 8 Learning: Curious Learners 143The Hare and the Tortoise 144Welcome to the Nano-Degree 146Curiosity in the Driver’s Seat 147Introducing the “T” Learner 150Soft Skills Finally Take Center Stage 152Collecting Credentials Instead of Certificates 153Are You Learning Agile? 155Modernizing Talent Management 155The Old Days of Too Young 156We Can’t Afford a Training Budget 157Learning Is a Contact Sport 158Build a Learning Culture 158A Global Learning Mind-Set 161Content Curation and Knowledge Management 162Throw Out the HR Rule Book 163Performance Management Becomes the Performance Moment 165Rewrite the Training Policies 166We All Want to Learn 167Future-Proof Your Company 168Future-Proof Your Career 169Chapter 9 Workspace: The Future-Proof Workspace 171Time to Take Back the Key to the Executive Washroom 172Down with the Cubicle Farm 172It Takes More than a Ping-Pong Table 174From Water Coolers to Watering Holes 175Anytime, Anywhere 176From Corporate Campus to Community Campus 178Designing for Wellness 179Social and Environmental Responsibility 180What Can You Transform Today? 180Future-Proof Your Company 182Future-Proof Your Career 183Chapter 10 Future-Proof Workplace: Waves of Change 185The Human Wave 187Leading the Future 188Culture Determines Innovation and Speed 190Navigating with Purpose 191Our Relational Future 192Future Inclusion 192Resistance Is Futile—Technology 193Curious Learners 194The Future-Proof Workspace 194Work Matters 195Tidal Waves 196Overwhelmed? 198The Future 198Follow Our Three Es 199Notes 201Acknowledgments 205Welcome to the Future of Work 207About the Authors 209Also by the Authors 211Index 217

Dr. LINDA SHARKEY is a Founding Member of the Marshall Goldsmith Group, a premier executive coaching organization. Her clients include Boeing, GE, NetApp, Sodexo, Key Bank, Sanofi, and Lexis Nexis.MORAG BARRETT is CEO of SkyeTeam, an international leadership development company. At last count Morag has worked with more than 3,000 leaders in 20 countries, including Google, Scholastic, Microsoft, DexMedia, Topgolf, Level 3 Communications, and Denver Art Museum.

Select Guide Rating

• Foreword Marshall Goldsmith xvChapter 1 Surviving and Thriving in Turbulence 1Today, Not Tomorrow 2Waves of Change 2Digitization and Change 4Changing Demographics 5Globalization Is Now 6Shock and Awe 7Six Factors of Change 8Looking Ahead 17The Future Happened Yesterday 18Chapter 2 Leadership: Leading the Future 21An Old Brand of Leadership 22Self-Focused Leadership 23Greed 24The Consequences 26Twenty-First-Century Leadership 27The Privilege of Leadership 28Personal Values Create Company Values 28Defining Values 31Leaders with Heart 32A Decision to Lead 37Future-Proof Your Company 39Future-Proof Your Career 40Chapter 3 Culture: The Key for Innovation and Speed 41What’s the Difference? 41Culture and the Customer 43The Evolution of Culture 45Understanding Culture 46Fast-Forward Culture 47The Values and Culture Connection 48Bringing Culture to Light 49How Do You Create a Culture That Hums? 55Hard Choices 56Leading a Future-Proof Culture 57Future-Proof Your Company 59Future-Proof Your Career 60Chapter 4 Purpose: Navigating Turbulent Waters 61Mission and Vision 62What Are We Building? 64Purpose 67Purpose Is Inspiring 68The Power of Purpose 69Purpose and People 71Banking on Purpose 72Future-Proof Your Company 75Future-Proof Your Career 76Chapter 5 Relationships: Our Connected Future 77A Tale of Two Parts: Morag’s Story 79Relationship with Work 81Work in the Future-Past 83Career Lattice 85Relationship with Employer 88Relationship with Colleagues 90Relationship with Cultures 92Relationship with the Community 93Relationship with Our Network 94Balancing Is No Act 96Future-Proof Your Company 98Future-Proof Your Career 99Chapter 6 Diversity and Inclusion: Future Inclusion 101Sea Change 102The Facts about Women 103Stereotyping Is Personal 105When Bias Seems Pragmatic 107Brain Science, Bias, and Diversity 109Stereotyping and Personal Beliefs 111Vicious Cycles 112Bias in the Mirror 112Rewiring Inclusion 114Taking Action 115Future-Proof Your Company 116Future-Proof Your Career 117Chapter 7 Technology: Resistance Is Futile 119Technology the Disrupter and Enabler 121Data Is Big 122Genuine Intelligence 125Uploading into Society 127What’s Your Response Time? 129Future Workforce 131Changing Identities 132Everything Is Connected and Transparent 135Personal Impact 136Your Reality 137Catching the Wave 139Future-Proof Your Company 141Future-Proof Your Career 142Chapter 8 Learning: Curious Learners 143The Hare and the Tortoise 144Welcome to the Nano-Degree 146Curiosity in the Driver’s Seat 147Introducing the “T” Learner 150Soft Skills Finally Take Center Stage 152Collecting Credentials Instead of Certificates 153Are You Learning Agile? 155Modernizing Talent Management 155The Old Days of Too Young 156We Can’t Afford a Training Budget 157Learning Is a Contact Sport 158Build a Learning Culture 158A Global Learning Mind-Set 161Content Curation and Knowledge Management 162Throw Out the HR Rule Book 163Performance Management Becomes the Performance Moment 165Rewrite the Training Policies 166We All Want to Learn 167Future-Proof Your Company 168Future-Proof Your Career 169Chapter 9 Workspace: The Future-Proof Workspace 171Time to Take Back the Key to the Executive Washroom 172Down with the Cubicle Farm 172It Takes More than a Ping-Pong Table 174From Water Coolers to Watering Holes 175Anytime, Anywhere 176From Corporate Campus to Community Campus 178Designing for Wellness 179Social and Environmental Responsibility 180What Can You Transform Today? 180Future-Proof Your Company 182Future-Proof Your Career 183Chapter 10 Future-Proof Workplace: Waves of Change 185The Human Wave 187Leading the Future 188Culture Determines Innovation and Speed 190Navigating with Purpose 191Our Relational Future 192Future Inclusion 192Resistance Is Futile—Technology 193Curious Learners 194The Future-Proof Workspace 194Work Matters 195Tidal Waves 196Overwhelmed? 198The Future 198Follow Our Three Es 199Notes 201Acknowledgments 205Welcome to the Future of Work 207About the Authors 209Also by the Authors 211Index 217

Dr. LINDA SHARKEY is a Founding Member of the Marshall Goldsmith Group, a premier executive coaching organization. Her clients include Boeing, GE, NetApp, Sodexo, Key Bank, Sanofi, and Lexis Nexis.MORAG BARRETT is CEO of SkyeTeam, an international leadership development company. At last count Morag has worked with more than 3,000 leaders in 20 countries, including Google, Scholastic, Microsoft, DexMedia, Topgolf, Level 3 Communications, and Denver Art Museum.

Select Guide Rating

• Foreword Marshall Goldsmith xvChapter 1 Surviving and Thriving in Turbulence 1Today, Not Tomorrow 2Waves of Change 2Digitization and Change 4Changing Demographics 5Globalization Is Now 6Shock and Awe 7Six Factors of Change 8Looking Ahead 17The Future Happened Yesterday 18Chapter 2 Leadership: Leading the Future 21An Old Brand of Leadership 22Self-Focused Leadership 23Greed 24The Consequences 26Twenty-First-Century Leadership 27The Privilege of Leadership 28Personal Values Create Company Values 28Defining Values 31Leaders with Heart 32A Decision to Lead 37Future-Proof Your Company 39Future-Proof Your Career 40Chapter 3 Culture: The Key for Innovation and Speed 41What’s the Difference? 41Culture and the Customer 43The Evolution of Culture 45Understanding Culture 46Fast-Forward Culture 47The Values and Culture Connection 48Bringing Culture to Light 49How Do You Create a Culture That Hums? 55Hard Choices 56Leading a Future-Proof Culture 57Future-Proof Your Company 59Future-Proof Your Career 60Chapter 4 Purpose: Navigating Turbulent Waters 61Mission and Vision 62What Are We Building? 64Purpose 67Purpose Is Inspiring 68The Power of Purpose 69Purpose and People 71Banking on Purpose 72Future-Proof Your Company 75Future-Proof Your Career 76Chapter 5 Relationships: Our Connected Future 77A Tale of Two Parts: Morag’s Story 79Relationship with Work 81Work in the Future-Past 83Career Lattice 85Relationship with Employer 88Relationship with Colleagues 90Relationship with Cultures 92Relationship with the Community 93Relationship with Our Network 94Balancing Is No Act 96Future-Proof Your Company 98Future-Proof Your Career 99Chapter 6 Diversity and Inclusion: Future Inclusion 101Sea Change 102The Facts about Women 103Stereotyping Is Personal 105When Bias Seems Pragmatic 107Brain Science, Bias, and Diversity 109Stereotyping and Personal Beliefs 111Vicious Cycles 112Bias in the Mirror 112Rewiring Inclusion 114Taking Action 115Future-Proof Your Company 116Future-Proof Your Career 117Chapter 7 Technology: Resistance Is Futile 119Technology the Disrupter and Enabler 121Data Is Big 122Genuine Intelligence 125Uploading into Society 127What’s Your Response Time? 129Future Workforce 131Changing Identities 132Everything Is Connected and Transparent 135Personal Impact 136Your Reality 137Catching the Wave 139Future-Proof Your Company 141Future-Proof Your Career 142Chapter 8 Learning: Curious Learners 143The Hare and the Tortoise 144Welcome to the Nano-Degree 146Curiosity in the Driver’s Seat 147Introducing the “T” Learner 150Soft Skills Finally Take Center Stage 152Collecting Credentials Instead of Certificates 153Are You Learning Agile? 155Modernizing Talent Management 155The Old Days of Too Young 156We Can’t Afford a Training Budget 157Learning Is a Contact Sport 158Build a Learning Culture 158A Global Learning Mind-Set 161Content Curation and Knowledge Management 162Throw Out the HR Rule Book 163Performance Management Becomes the Performance Moment 165Rewrite the Training Policies 166We All Want to Learn 167Future-Proof Your Company 168Future-Proof Your Career 169Chapter 9 Workspace: The Future-Proof Workspace 171Time to Take Back the Key to the Executive Washroom 172Down with the Cubicle Farm 172It Takes More than a Ping-Pong Table 174From Water Coolers to Watering Holes 175Anytime, Anywhere 176From Corporate Campus to Community Campus 178Designing for Wellness 179Social and Environmental Responsibility 180What Can You Transform Today? 180Future-Proof Your Company 182Future-Proof Your Career 183Chapter 10 Future-Proof Workplace: Waves of Change 185The Human Wave 187Leading the Future 188Culture Determines Innovation and Speed 190Navigating with Purpose 191Our Relational Future 192Future Inclusion 192Resistance Is Futile—Technology 193Curious Learners 194The Future-Proof Workspace 194Work Matters 195Tidal Waves 196Overwhelmed? 198The Future 198Follow Our Three Es 199Notes 201Acknowledgments 205Welcome to the Future of Work 207About the Authors 209Also by the Authors 211Index 217