Whistleblowing Guide

KATE KENNY is Professor in Business and Society at NUI Galway. She has a Phd from Cambridge University's Judge Business School and has held fellowships at the Edmond J. Safra Lab at Harvard University and Judge Business School. She researched whistleblowing for ten years with projects funded by ESRC, British Academy, and Leverhulme Trust. Her book, Whistleblowing: Toward a New Theory, is published by Harvard University Press in 2019. WIM VANDEKERCKHOVE is Reader in Business Ethics, University of Greenwich Business Faculty, and co-director of the Centre for Research in Employment and Work (CREW). He has published extensively on whistleblowing, socially responsible investment and global ethics and serves as an expert for Transparency International Belgium and the Council of Europe. MARIANNA FOTAKI is Professor of Business Ethics, Warwick Business School and a Senior Editor for Organization Studies. She has a PhD from London School of Economics and was a Network Fellow at EJ Safra Centre for Ethics, Harvard University (2014-15). She has worked as a medical doctor for Médecins Sans Frontières and Médecins Du Monde, as advisor to the governments of Armenia, Georgia and Russia, and has co-directed the Centre for Health and the Public Interest (2014-2017).

• About the Companion Website viiChapter 1 Introduction: The Importance of Speak-up Arrangements 1Speaking Up in Organizations 1Speak Up Arrangements: A New Perspective for Theory and Practice 2Sustainable Speak-up Systems: A Model 3Rationale 4Who Should Read This Book? 7Purpose of the Book 8About the Authors 9About the Book 10Endnotes 11Chapter 2 Why Speak-up Systems: Why Now? 13Introduction 13Background: Why Speak-up Systems, Why Now? 13Endnotes 37Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors 41Introduction 41Banking 42Engineering 55Healthcare 66Conclusion 76Endnotes 78Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements 83How Do People Speak Up? 84Whistleblowing Is a Protracted Process 88What Expectations Do Speak-ups Entail? 92Challenges of Operating Speak-up Arrangements 97Barriers to Responsiveness 106Strategies for Trustworthiness (and Their Potential Pitfalls) 108Facilitators of Responsiveness 117Using Speak-up Data 119Bringing It All Together: A Model for Developing Sustainable Speak-Up Systems 121Conclusion 122Endnotes 123Chapter 5 Speak-up Procedures: A Guide for Professionals 127Executive Summary 127Benefits of Effective Speak-up Arrangements: 128Recommendations 129Endnotes 137Chapter 6 Conclusions 139Academic Literature 139Empirical Work 142A Framework for Understanding Speak-up Arrangements 144Practical Relevance and Recommendations 146Endnotes 147Bibliography 149Appendix 1 Speak-up Arrangements – Key Theories 163Appendix 2 Project Methodology 167Appendix 3 Other Resources 169Index 171