Bob Campbell, PE, is an internationally renowned speaker, strategist, and consultant for crisis leadership and preparedness. As the founder and CEO of Alliance Solutions Group, Inc., he leads an exceptional team of professionals in delivering emergency preparedness, health, safety and environmental (HSE) solutions to government and private entities worldwide. He has 25 years of experience collaborating with public safety, private, federal, and international organizations to build resilient and prepared organizations and communities through all-hazard, risk-based planning, training, exercises, consultation, and innovations such as the ArgusElite® hazard-sensing and mapping unmanned aircraft system. He previously served in the U.S. Air Force as a Bioenvironmental Engineer responsible for environmental, health, safety, and emergency preparedness programs.

• Preface xiAcknowledgements xiiiIntroduction 1Part One, The Situation 71 Emerging Threats and Hazards 92 Operating Contexts – Command and Coordination 233 The Challenge Ahead 374 Risk-Based Planning 49Part Two, Decision-Making 575 Situational Awareness 596 Decision Theory 717 Application of FEMA’s Community Lifelines 93Part Three, Adversity to Sound Judgment 1078 Crisis Stress and Effect on Judgment 1099 Overcoming Stress to Optimize Performance 119Part Four Crisis Leadership 13110 Profiles in Crisis Leadership 13311 Attributes of a Crisis Leader 157Part Five, A Safe and Secure Tomorrow 17712 Preparedness 17913 Building Resilience 18914 Navigating from Crisis to Recovery 211Index 219

Bob Campbell, PE, is an internationally renowned speaker, strategist, and consultant for crisis leadership and preparedness. As the founder and CEO of Alliance Solutions Group, Inc., he leads an exceptional team of professionals in delivering emergency preparedness, health, safety and environmental (HSE) solutions to government and private entities worldwide. He has 25 years of experience collaborating with public safety, private, federal, and international organizations to build resilient and prepared organizations and communities through all-hazard, risk-based planning, training, exercises, consultation, and innovations such as the ArgusElite® hazard-sensing and mapping unmanned aircraft system. He previously served in the U.S. Air Force as a Bioenvironmental Engineer responsible for environmental, health, safety, and emergency preparedness programs.

• Preface xiAcknowledgements xiiiIntroduction 1Part One, The Situation 71 Emerging Threats and Hazards 92 Operating Contexts – Command and Coordination 233 The Challenge Ahead 374 Risk-Based Planning 49Part Two, Decision-Making 575 Situational Awareness 596 Decision Theory 717 Application of FEMA’s Community Lifelines 93Part Three, Adversity to Sound Judgment 1078 Crisis Stress and Effect on Judgment 1099 Overcoming Stress to Optimize Performance 119Part Four Crisis Leadership 13110 Profiles in Crisis Leadership 13311 Attributes of a Crisis Leader 157Part Five, A Safe and Secure Tomorrow 17712 Preparedness 17913 Building Resilience 18914 Navigating from Crisis to Recovery 211Index 219

Bob Campbell, PE, is an internationally renowned speaker, strategist, and consultant for crisis leadership and preparedness. As the founder and CEO of Alliance Solutions Group, Inc., he leads an exceptional team of professionals in delivering emergency preparedness, health, safety and environmental (HSE) solutions to government and private entities worldwide. He has 25 years of experience collaborating with public safety, private, federal, and international organizations to build resilient and prepared organizations and communities through all-hazard, risk-based planning, training, exercises, consultation, and innovations such as the ArgusElite® hazard-sensing and mapping unmanned aircraft system. He previously served in the U.S. Air Force as a Bioenvironmental Engineer responsible for environmental, health, safety, and emergency preparedness programs.

• Preface xiAcknowledgements xiiiIntroduction 1Part One, The Situation 71 Emerging Threats and Hazards 92 Operating Contexts – Command and Coordination 233 The Challenge Ahead 374 Risk-Based Planning 49Part Two, Decision-Making 575 Situational Awareness 596 Decision Theory 717 Application of FEMA’s Community Lifelines 93Part Three, Adversity to Sound Judgment 1078 Crisis Stress and Effect on Judgment 1099 Overcoming Stress to Optimize Performance 119Part Four Crisis Leadership 13110 Profiles in Crisis Leadership 13311 Attributes of a Crisis Leader 157Part Five, A Safe and Secure Tomorrow 17712 Preparedness 17913 Building Resilience 18914 Navigating from Crisis to Recovery 211Index 219