Digital Transformer's Dilemma

KAROLIN FRANKENBERGER is a Full Professor and Director at the Institute of Management and Strategy at the University of St. Gallen in Switzerland, where she is also the Academic Director of the Executive MBA. Karolin is an internationally renowned keynote speaker and supports company leaders in their strategy and innovation challenges. Her last book The Business Model Navigator was an international best-seller and was translated into 12 languages.HANNAH MAYER is a PhD Fellow at the Laboratory for Innovation Science at Harvard, where she does research on AI-powered business models, digital transformation and digital platforms. Prior to her academic career, Hannah was a consultant at an international management consultancy, focusing on digital transformation projects, and spent two years at Google as a Digital Strategist.ANDREAS REITER is PhD student at the University of St. Gallen, specializing in digital transformation and platform ecosystems. Prior to his doctoral studies, Andreas was a consultant a leading management consulting firm, where he focused on digital transformation projects and the set-up of digital business models.MARKUS SCHMIDT is the CEO and founder of QSID Digital Advisory, a consulting boutique dedicated to supporting companies in their strategy, leadership and digital transformation challenges. This role was preceded by long-time experience leading globalization and digital transformation at Valeo and Bosch. He serves as an independent board member in different companies and as a lecturer at multiple universities.

• Introduction: The Digitization of Your Core Business Is Necessary, But the Future of Your Company Lies in Its New, Disruptive BusinessParts 1: Why to ActChapter 1: Act or Die, Pretty SoonPart 2: What to DoChapter 2: How to Make Your Strategy, Business Model, and Digital Initiatives Stop Fighting Each Other and Work TogetherPart 3: How to Do ItChapter 3: Organization: How to Develop a Flexible OrganizationChapter 4: Technology: How to Use Technology as a Driver for the TransformationChapter 5: Processes: How to Get Stuff DoneChapter 6: Leadership: What to Look for in Leaders and How to Find ThemChapter 7: People: What to Look for in Talent and How to Develop the Workforce of the FutureChapter 8: Culture: How to Galvanize an Organization and Help Your People Pull TogetherPart 4: Where to See ResultsChapter 9: Because You’re Not Doing This for Fun But for ResultsConclusion: Reinvent Your Organization by Putting the Pieces TogetherNotesResourcesAcknowledgmentsAbout the AuthorsIndex