Quality Business
Quality Issues in the Smaller Firm
E-bok
Engelska, 2002838 kr
Läs direkt i Bokus Reader – eller ladda ned till din enhet
Fler format och utgåvor
Beskrivning
This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include:* the relevance of formal quality standards such as BS 5750 to small firms* definitions and implementations of ''quality'' in a business context, from formal standards to Total Quality Management* interviews with a selected sample of over 150 owner-managers* detailed case studies of small firms* analysis of self-generated quality strategies* the variety of formal methods of quality control.
