Knowledge-Intensive Business Services

David Doloreux and Mark Freel are both Associate Professor in the Telfer School of Management at the University of Ottawa, Canada and Richard Shearmur is Professeur-chercheur at INRS - Université du Québec, Canada

'A timely collection of studies into the regional innovative roles played by KIBS, which unusually links contemporary evidence from both sides of Atlantic. It also addresses some key conceptual and theoretical issues relating to the modern significant of KIBS for economic development at local, regional and national scales.' Peter Wood, University College London, UK 'This path breaking book systematically addresses surprisingly neglected issues: the cultural and geographical contexts that shape KIBS, their wider social and economic roles, and the policies and strategies intended to influence these. It will be of considerable interest to practitioners, policymakers, and scholars of innovation processes and the service economy more generally.' Ian Miles, Manchester Business School, UK 'In this theoretically informed and empirically rich collection, the authors - all world-class experts - unwrap the variety and complexity of knowledge intensive business services (KIBS) as key players in innovation. The book significantly advances the state-of-the-art on how KIBS create knowledge and produce innovative outcomes for their regions in several countries in Europe and North America.' Ed Malecki, The Ohio State University, USA

• Chapter 1 Introduction, David Doloreux, Mark Freel, Richard Shearmur; Chapter 2 US International Trade in Knowledge-Intensive Business Services, Barney Warf; Chapter 3 Scale, Distance and Embeddedness: Knowledge-Intensive Business Services Location and Growth in Canada, Richard Shearmur; Chapter 4 Knowledge-Intensive Business Services Users and Uses: Exploring the Propensity to Innovation Related Cooperation with Knowledge-Intensive Business Services, Mark Freel; Chapter 5 Knowledge-Intensive Business Services as Knowledge Mediators in Different Regional Contexts: The Case of Norway, Heidi Wiig Aslesen, Arne Isaksen; Chapter 6 1This chapter is based on a study conducted in the research project ‘KIBS and KISAs as Channels between Global and Local (3-channel)’, which was funded by the Finnish National Funding Agency for Technology and Innovation (Tekes) in its Innovative Services Research Programme 2006–2008. We would like to express our gratitude to Anna-Maija Rautiainen of Tekes and Anne-Mari Järvelin of Advansis Ltd. for their support and insight during the course of the project. We wish to thank also our colleagues Hanna-Mari Puuska, Anne Tuhkunen and Mikael Andolin for their invaluable inputs in this study. Last but not least, we wish to extend our thanks to the editors of this book for their constructive comments and for this opportunity. Naturally, any remaining inaccuracies and errors remain the sole responsibility of the authors., Mika Kautonen, Marja Hyypiä; Chapter 7 Are Knowledge Flows between Knowledge-Intensive Business Services Firms and their Clients Dominated by Codified or Tacit Knowledge? Why? The Case of Québec City, Réjean Landry, Nabil Amara, David Doloreux; Chapter 8 Innovation and the Pattern of Knowledge Sourcing in the Vienna Software Cluster, Michaela Trippl, Franz Tödtling; Chapter 9 The Socio-Economic and Innovation Landscape of Knowledge-Intensive Business Services in the Ottawa Region, David Doloreux, Daniela Defazio, David Rangdrol; Cha