Kirsi Juhila is Professor in Social Work at the University of Tampere, Finland. Her research interests include adult social work, marginality, homelessness, mental health and discursive interaction analysis. She is the co-editor of Analysing Social Work Communication (Routledge, 2014) and Constructing Clienthood in Social Work and Human Services (Jessica Kingsley Publishers, 2003)Suvi Raitakari received her Ph.D. in social work from the University of Tampere in 2006 and is currently a Senior Lecturer in social work at the same university. Her research interests include welfare policies and practices, client-worker interaction, mental health and substance abuse issues, marginalisation, homelessness and housing support, rhetoric and ethnomethodological-discursive approaches.Christopher Hall is Visiting Senior Research Fellow at the Department of Social Work and Social Care, University of Sussex. He has previously held research posts at Durham University, Huddersfield University and Dartington Social Research Unit. He has carried out research into policies and practices in child welfare and mental health services, with a particular interest in discourse and narrative approaches to worker-client encounters, especially home visits.

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• CONTENTSList of contributorsAcknowledgements Introduction: Kirsi Juhila, Suvi Raitakari and Christopher Hall PART I: Conceptual and methodological premises Responsibilization in governmentality literature: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Responsibilities and current welfare discourses: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Analysing the management of responsibilities at the margins of welfare practices: Kirsi Juhila and Christopher Hall PART II: Managing client responsibilities Clients accounting for the responsible self in interviews: Suvi Raitakari and Kirsi Günther Making active citizens in the community in client-worker interaction: Suvi Raitakari and Nichlas Permin Berger Negotiating risks, choices and progress in case planning meetings: Christopher Hall, Lisa Morriss and Kirsi Juhila PART III: Managing worker and service provider responsibilities Welfare workers reflecting their everyday responsibilities in focus groups: Jenni-Mari Räsänen and Sirpa Saario Negotiating boundaries of professional responsibilities in team meetings: Sirpa Saario, Jenni-Mari Räsänen and Christopher Hall Constructing service providers’ responsibilities in interviews on commissioning: Sirpa Saario, Dorte Caswell and Christopher Hall Conclusions: Suvi Raitakari, Kirsi Juhila and Christopher Hall Author indexSubject index

Kirsi Juhila is Professor in Social Work at the University of Tampere, Finland. Her research interests include adult social work, marginality, homelessness, mental health and discursive interaction analysis. She is the co-editor of Analysing Social Work Communication (Routledge, 2014) and Constructing Clienthood in Social Work and Human Services (Jessica Kingsley Publishers, 2003)Suvi Raitakari received her Ph.D. in social work from the University of Tampere in 2006 and is currently a Senior Lecturer in social work at the same university. Her research interests include welfare policies and practices, client-worker interaction, mental health and substance abuse issues, marginalisation, homelessness and housing support, rhetoric and ethnomethodological-discursive approaches.Christopher Hall is Visiting Senior Research Fellow at the Department of Social Work and Social Care, University of Sussex. He has previously held research posts at Durham University, Huddersfield University and Dartington Social Research Unit. He has carried out research into policies and practices in child welfare and mental health services, with a particular interest in discourse and narrative approaches to worker-client encounters, especially home visits.

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• CONTENTSList of contributorsAcknowledgements Introduction: Kirsi Juhila, Suvi Raitakari and Christopher Hall PART I: Conceptual and methodological premises Responsibilization in governmentality literature: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Responsibilities and current welfare discourses: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Analysing the management of responsibilities at the margins of welfare practices: Kirsi Juhila and Christopher Hall PART II: Managing client responsibilities Clients accounting for the responsible self in interviews: Suvi Raitakari and Kirsi Günther Making active citizens in the community in client-worker interaction: Suvi Raitakari and Nichlas Permin Berger Negotiating risks, choices and progress in case planning meetings: Christopher Hall, Lisa Morriss and Kirsi Juhila PART III: Managing worker and service provider responsibilities Welfare workers reflecting their everyday responsibilities in focus groups: Jenni-Mari Räsänen and Sirpa Saario Negotiating boundaries of professional responsibilities in team meetings: Sirpa Saario, Jenni-Mari Räsänen and Christopher Hall Constructing service providers’ responsibilities in interviews on commissioning: Sirpa Saario, Dorte Caswell and Christopher Hall Conclusions: Suvi Raitakari, Kirsi Juhila and Christopher Hall Author indexSubject index

Kirsi Juhila is Professor in Social Work at the University of Tampere, Finland. Her research interests include adult social work, marginality, homelessness, mental health and discursive interaction analysis. She is the co-editor of Analysing Social Work Communication (Routledge, 2014) and Constructing Clienthood in Social Work and Human Services (Jessica Kingsley Publishers, 2003)Suvi Raitakari received her Ph.D. in social work from the University of Tampere in 2006 and is currently a Senior Lecturer in social work at the same university. Her research interests include welfare policies and practices, client-worker interaction, mental health and substance abuse issues, marginalisation, homelessness and housing support, rhetoric and ethnomethodological-discursive approaches.Christopher Hall is Visiting Senior Research Fellow at the Department of Social Work and Social Care, University of Sussex. He has previously held research posts at Durham University, Huddersfield University and Dartington Social Research Unit. He has carried out research into policies and practices in child welfare and mental health services, with a particular interest in discourse and narrative approaches to worker-client encounters, especially home visits.

Select Guide Rating

• CONTENTSList of contributorsAcknowledgements Introduction: Kirsi Juhila, Suvi Raitakari and Christopher Hall PART I: Conceptual and methodological premises Responsibilization in governmentality literature: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Responsibilities and current welfare discourses: Kirsi Juhila, Suvi Raitakari and Cecilia Hansen Löfstrand Analysing the management of responsibilities at the margins of welfare practices: Kirsi Juhila and Christopher Hall PART II: Managing client responsibilities Clients accounting for the responsible self in interviews: Suvi Raitakari and Kirsi Günther Making active citizens in the community in client-worker interaction: Suvi Raitakari and Nichlas Permin Berger Negotiating risks, choices and progress in case planning meetings: Christopher Hall, Lisa Morriss and Kirsi Juhila PART III: Managing worker and service provider responsibilities Welfare workers reflecting their everyday responsibilities in focus groups: Jenni-Mari Räsänen and Sirpa Saario Negotiating boundaries of professional responsibilities in team meetings: Sirpa Saario, Jenni-Mari Räsänen and Christopher Hall Constructing service providers’ responsibilities in interviews on commissioning: Sirpa Saario, Dorte Caswell and Christopher Hall Conclusions: Suvi Raitakari, Kirsi Juhila and Christopher Hall Author indexSubject index