Hospitality in Asia

Kaye Chon is the Dean, Chair Professor and Walter Kwok Foundation Professor in International Hospitality Management in the School of Hotel & Tourism Management at The Hong Kong Polytechnic University.

"In this book Hospitality in Asia: A New Paradigm, Kaye Chon takes a fresh new look at the fast developing hospitality industry through the framework of Asia’s unique hospitality culture and entrepreneurial approaches. The book will prove useful not only for anyone studying hospitality, but also for hospitality managers who may wish to better understand the rapidly developing industry in Asia." — Chanin Donavanik, Chairman of the Executive Board, Dusit International"The book provides a fresh new perspective on the development of hospitality industry in Asia from cultural, economic, and social dimensions. It is a welcome addition to the literature in hospitality studies and will be an excellent text for students and managers who want to develop a deeper understanding of the new 'Asian waves' in the development of the hospitality industry." — Billy Bai, Professor and Associate Dean, William F Harrah College of Hospitality, University of Nevada, Las Vegas"The hospitality industry has gone through different stages of development with unique 'paradigms' in each stage. The rapid development of the hospitality industry in Asia has resulted in the new 'Asian paradigm' which is very well articulated in this book. This book can be an important resource for managers and students who want to develop a deeper understanding of hospitality industry in Asia." — Arthur Wang, Managing Director of Inno Hospitality"The center of gravity for the world’s hotel industry has shifted to Asia with rapid development of the industry. Kaye Chon has written an easy-to-read book based on his extensive experience and research on Asia’s hospitality industry. This book will be an excellent reading to those who want to understand more about the fast developing hotel industry in Asia, especially from the perspective of social and economic changes taking place in Asia." — John Bowen, Professor and Former Dean, Conrad N. Hilton College of Hotel & Restaurant Management, University of Houston

• Preface 1. On the Asian Paradigm 2. On Hospitality 3. On Confucianism 4. On Leadership and Management 5. On Innovation 6. On Fostering Organisation Culture 7. On Marketing 8. On Passion and Drive 9. Final Thoughts