Michael Meyers, MCP, CompTIA A+, CompTIA Network+, CompTIA Security+ (Houston, TX), is one of the industry's leading authorities on CompTIA certification. He is the president and founder and Total Seminars, LLC, a major provider of PC and network repair seminars for thousands of organizations including IBM, Lucent Technologies, GE, the FBI, the FAA and the United Nations. Mike is the best-selling author of the A+ Certification All-in-One Exam Guide. Scott Jernigan (Houston, TX) is Editor in Chief for Total Seminars. Jernigan holds a Master of Arts degree in Medieval History, and after leaving academics, Jernigan began a career in IT, working as an instructor, editor, and writer. Mr. Jernigan has edited and contributed to dozens of books on computer literacy, hardware, operating systems, networking, and certification. His is the author of Computer Literacy—Your Ticket to IC3 Certification, and is the co-author of the bestselling CompTIA A+ Certification All-in-One Exam Guide, and the Mike Meyers’ A+ Guide to Managing and Troubleshooting PCs textbook (both with Mike Meyers). He has taught computer classes all over the United States, including stints at the United Nations in New York and the FBI Academy in Quantico. Daniel Lachance, MCITP, MCTS, CNI, IBM Certified Instructor, CompTIA A+, CompTIA Network+, CompTIA Security+, is a technical trainer for Global Knowledge and has delivered classroom training for a wide variety of products for the past 17 years. Throughout his career he has also developed custom applications and planned, implemented, troubleshot, and documented various network configurations. Lachance was the technical editor on CompTIA Network+ Certification Study Guide, Fourth Edition and other certification books.
