Jennifer George is the Mary Gibbs Jones Professor of Management and Professor of Psychology in the Jesse H. Jones Graduate School of Business at Rice University. She received her BA in Psychology/Sociology from Wesleyan University, her MBA in Finance from New York University, and her PhD in Management and Organizational Behavior from New York University. Prior to joining the faculty at Rice University, she was a professor in the Department of Management at Texas A&M University. Professor George specializes in organizational behavior and is well known for her research on mood and emotion in the workplace, their determinants, and their effects on various individual and group-level work outcomes. She is the author of many articles in leading peer-reviewed journals such as the Academy of Management Journal, the Academy of Management Review, the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, and Psychological Bulletin. One of her papers won the Academy of Management’s Organizational Behavior Division Outstanding Competitive Paper Award, and another paper won the Human Relations Best Paper Award. She is, or has been, on the editorial review boards of the Journal of Applied Psychology, Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Journal of Management, Organizational Behavior and Human Decision Processes, Organization Science, International Journal of Selection and Assessment, and Journal of Managerial Issues; was a consulting editor for the Journal of Organizational Behavior; was a member of the SIOP Organizational Frontiers Series editorial board; and was an associate editor of the Journal of Applied Psychology. She is a fellow in the Academy of Management, the American Psychological Association, the Association for Psychological Science, and the Society for Industrial and Organizational Psychology and a member of the Society for Organizational Behavior. She also has coauthored a textbook titled Understanding and Managing Organizational Behavior.

• PART ONE: MANAGEMENT1 Managers and Managing2 The Evolution of Management Thought 3 Values, Attitudes, Emotions, and Culture The Manager as a Person PART TWO: THE ENVIRONMENT OF MANAGEMENT 4 Ethics and Social Responsibility 5 Managing Diverse Employees in a Multicultural Environment 6 Managing in the Global Environment PART THREE: DECISION MAKING, PLANNING, AND STRATEGY 7 Decision Making, Learning, Creativity, and Entrepreneurship 8 The Manager as a Planner and Strategist 9 Value Chain Management Functional Strategies for Competitive Advantage PART FOUR: ORGANIZING AND CONTROLLING 10 Managing Organizational Structure and Culture 11 Organizational Control and Change 12 Human Resource Management PART FIVE: LEADING INDIVIDUALS AND GROUPS 13 Motivation and Performance 14 Leadership 15 Effective Groups and Teams PART SIX: MANAGING CRITICAL ORGANIZATIONAL PROCESSES16 Promoting Effective Communication 17 Managing Conflict, Politics, and Negotiation 18 Using Advanced Information Technology to Increase Performance 19 Starting a New Business

Jennifer George is the Mary Gibbs Jones Professor of Management and Professor of Psychology in the Jesse H. Jones Graduate School of Business at Rice University. She received her BA in Psychology/Sociology from Wesleyan University, her MBA in Finance from New York University, and her PhD in Management and Organizational Behavior from New York University. Prior to joining the faculty at Rice University, she was a professor in the Department of Management at Texas A&M University. Professor George specializes in organizational behavior and is well known for her research on mood and emotion in the workplace, their determinants, and their effects on various individual and group-level work outcomes. She is the author of many articles in leading peer-reviewed journals such as the Academy of Management Journal, the Academy of Management Review, the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, and Psychological Bulletin. One of her papers won the Academy of Management’s Organizational Behavior Division Outstanding Competitive Paper Award, and another paper won the Human Relations Best Paper Award. She is, or has been, on the editorial review boards of the Journal of Applied Psychology, Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Journal of Management, Organizational Behavior and Human Decision Processes, Organization Science, International Journal of Selection and Assessment, and Journal of Managerial Issues; was a consulting editor for the Journal of Organizational Behavior; was a member of the SIOP Organizational Frontiers Series editorial board; and was an associate editor of the Journal of Applied Psychology. She is a fellow in the Academy of Management, the American Psychological Association, the Association for Psychological Science, and the Society for Industrial and Organizational Psychology and a member of the Society for Organizational Behavior. She also has coauthored a textbook titled Understanding and Managing Organizational Behavior.

• PART ONE: MANAGEMENT1 Managers and Managing2 The Evolution of Management Thought 3 Values, Attitudes, Emotions, and Culture The Manager as a Person PART TWO: THE ENVIRONMENT OF MANAGEMENT 4 Ethics and Social Responsibility 5 Managing Diverse Employees in a Multicultural Environment 6 Managing in the Global Environment PART THREE: DECISION MAKING, PLANNING, AND STRATEGY 7 Decision Making, Learning, Creativity, and Entrepreneurship 8 The Manager as a Planner and Strategist 9 Value Chain Management Functional Strategies for Competitive Advantage PART FOUR: ORGANIZING AND CONTROLLING 10 Managing Organizational Structure and Culture 11 Organizational Control and Change 12 Human Resource Management PART FIVE: LEADING INDIVIDUALS AND GROUPS 13 Motivation and Performance 14 Leadership 15 Effective Groups and Teams PART SIX: MANAGING CRITICAL ORGANIZATIONAL PROCESSES16 Promoting Effective Communication 17 Managing Conflict, Politics, and Negotiation 18 Using Advanced Information Technology to Increase Performance 19 Starting a New Business

Jennifer George is the Mary Gibbs Jones Professor of Management and Professor of Psychology in the Jesse H. Jones Graduate School of Business at Rice University. She received her BA in Psychology/Sociology from Wesleyan University, her MBA in Finance from New York University, and her PhD in Management and Organizational Behavior from New York University. Prior to joining the faculty at Rice University, she was a professor in the Department of Management at Texas A&M University. Professor George specializes in organizational behavior and is well known for her research on mood and emotion in the workplace, their determinants, and their effects on various individual and group-level work outcomes. She is the author of many articles in leading peer-reviewed journals such as the Academy of Management Journal, the Academy of Management Review, the Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Personality and Social Psychology, and Psychological Bulletin. One of her papers won the Academy of Management’s Organizational Behavior Division Outstanding Competitive Paper Award, and another paper won the Human Relations Best Paper Award. She is, or has been, on the editorial review boards of the Journal of Applied Psychology, Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Journal of Management, Organizational Behavior and Human Decision Processes, Organization Science, International Journal of Selection and Assessment, and Journal of Managerial Issues; was a consulting editor for the Journal of Organizational Behavior; was a member of the SIOP Organizational Frontiers Series editorial board; and was an associate editor of the Journal of Applied Psychology. She is a fellow in the Academy of Management, the American Psychological Association, the Association for Psychological Science, and the Society for Industrial and Organizational Psychology and a member of the Society for Organizational Behavior. She also has coauthored a textbook titled Understanding and Managing Organizational Behavior.

• PART ONE: MANAGEMENT1 Managers and Managing2 The Evolution of Management Thought 3 Values, Attitudes, Emotions, and Culture The Manager as a Person PART TWO: THE ENVIRONMENT OF MANAGEMENT 4 Ethics and Social Responsibility 5 Managing Diverse Employees in a Multicultural Environment 6 Managing in the Global Environment PART THREE: DECISION MAKING, PLANNING, AND STRATEGY 7 Decision Making, Learning, Creativity, and Entrepreneurship 8 The Manager as a Planner and Strategist 9 Value Chain Management Functional Strategies for Competitive Advantage PART FOUR: ORGANIZING AND CONTROLLING 10 Managing Organizational Structure and Culture 11 Organizational Control and Change 12 Human Resource Management PART FIVE: LEADING INDIVIDUALS AND GROUPS 13 Motivation and Performance 14 Leadership 15 Effective Groups and Teams PART SIX: MANAGING CRITICAL ORGANIZATIONAL PROCESSES16 Promoting Effective Communication 17 Managing Conflict, Politics, and Negotiation 18 Using Advanced Information Technology to Increase Performance 19 Starting a New Business