Emotional Labor and Crisis Response
Working on the Razor''s Edge
AvMeredith A. Newman,Mary E. Guy
E-bok
PDF, Engelska, 2014738 kr
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Beskrivning
The author''s of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and agency/deparment spokespersons, to provide powerful insights into how emotional labor is actually exerted by public servants who face the gravest challenges.
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