Author Dimitris N. Chorafas: Dimitris N. Chorafas served on the faculty of the Catholic University of America and as Visiting Professor at Washington State University, George Washington University, University of Vermont, University of Florida, and Georgia Institute of Technology in the United States, as well as the University of Alberta, Technical University of Karlsruhe, Ecole d'Etudes Industrielles de l'Université de Genève, Ecole Polytechnic Fédérale de Lausanne, Polish Academy of Sciences and Russian Academy of Sciences. More than 8,000 banking, industrial and government executives participated in his seminars in the United States, England, Germany, Italy, other European countries, Asia and Latin America. Chorafas is the author of 160 books, translated into several languages world-wide.

• Preface - The Changing Landscape in the Banking Industry - High Technology in American Banking - Associating Financial Performance with Networking and Artificial Intelligence - The Leadership Position of Japanese Securities Houses - Implementation of Advanced Technology in Japanese Banking - Expert Systems Usage by British Banks and Financial Services - Current Technology Developments in German Banking - Expert Systems for Investment Advisors - AI in the Lending Domains - Automating Decision Layers for Consumer Loans - Supporting Through AI a Bank's Commercial Operations - Taxation, Compliance, Security - Applying AI in Data Processing Operations - Expert Systems in Electronic Messaging - The Use of Expert Systems for Training and Training in Expert Systems - List of Companies - Index