Heather J. Hicks is Associate Professor and Director of Graduate Studies in the Department of English at Villanova University, USA.

"Nearly every page of this book taught me something new. In a series of nuanced readings, Hicks demonstrates the unexpected resonances of human relations management theory, and its progeny in the self-actualization and corporate culture movements, for a range of post-World War II books and films. Hicks joins Jameson, Harvey, and Haraway as an indispensable analyst of the relationship between postmodernism and contemporary capitalism." - Andrew Hoberek, Associate Professor of English, University of Missouri-Columbia and the author of The Twilight Of The Middle Class "Hicks has produced an excellent literature-based scrutiny of the new managerial narrative and the consequent loss of the social imagination of work. Hers is an astute understanding of the chimera of workplace autonomy and its literary expression in a post industrial and post union world." - Laura Hapke, author of Labor's Text "Hicks has written an indispensable book ...Equally at home in management theory and gender studies, she shows that literature and film can offer powerful insight into recent management strategies that seek to control the workplace by controlling the affective lives of workers." - James F. Knapp, author of Literary Modernism and the Transformation of Work "What is perhaps most innovative and suggestive about Hicks The Culture of Soft Work lies in its argument for the prevalence of representations of work in fiction and film of the latter decades of the twentieth century but in a form other than traditional working-class literature." - Magali Cornier Michael, Professor and Chair, Department of English, Duquesne University and author of New Visions of Community in Contemporary American Fiction

• Acknowledgments Introduction: 'Soft is Hard' Chapter One:'No Good To Anybody': Player Piano, General Electric, and the Consumption of Work Chapter Two: Soft Soap, Snow Jobs, and Apartment Keys: Human Relations Management in Mid-Century Literature and Film Chapter Three: Automating Feminism: Self-Actualization vs. the Post-Work Society in Joanna Russ's The Female Man Chapter Four: A Cyborg's Work is Never Done: Programming Robots, Workaholics, and Feminists in Marge Piercy's He, She and It Chapter Five: 'Sleeping Beauty': Corporate Culture, Race, and Reality in Michael Crichton's Rising Sun and Tom Clancy's Debt of Honor Chapter Six:Hoodoo Economics: On Management Gurus and Magical Black Men in Postmodern American Culture Conclusion