A social good and technology fanatic who has been creating positive change for over two decades, AMY NEUMANN is a frequent keynote speaker as well as the founder of The Resourceful Nonprofit, a nonprofit consulting group that offers a number of free resources to nonprofit professionals.

• Introduction 1The Hummingbird Effect: How AI Can Empower Your Nonprofits 1Chapter 1 A Brief Overview of Artificial Intelligence 7A Brief History of AI 7Understanding AI and Harnessing the Power 9Importance of AI in the Nonprofit Sector 11Keeping Perspective 15Note 20Chapter 2 AI for Nonprofits 21Nonprofits’ Missions and Critical Success Factors 22Critical Needs of Nonprofits Today and How AI Can Help 27Revolutionizing Altruism 32Notes 35Chapter 3 World-Changing Emergence of AI and How It Impacts Nonprofits 37Global Impact Needs Outlined in the United Nations Sustainable Development Goals 37AI Impact, Concerns, and Opportunities 40Job Security Concerns and the Potential for Augmentation 40Administrative Efficiency Unlocked 41Strategic AI Integration and Robust Data Management 41Empowering Fundraising Efforts and Diversifying Funding Sources 42Innovative Leadership: Embracing AI as a Catalyst for Change and Alleviating Staff Burnout through Intelligent Automation 43Donor Behavior Analysis: Adapting to Evolving Preferences 43Fostering Collaboration for Collective Impact 43Optimizing Communications 44Agility in Adapting to Challenges 44Optimizing Human Resources and Volunteer Management 44Investing in Training and Continuous Learning 45Promoting Diversity, Equity, and Inclusion (DEI) 45The Current State of AI Usage in the Nonprofit Sector 46Potential Impact on Populations Served by Nonprofits 50Benefits of AI and How Generative AI Can Accelerate the Critical Needs Solutions for Nonprofits Today 52Notes 55Chapter 4 Interviews, Outlooks, Testimonials, Quotes 57AI as a Productivity Powerhouse 65Data-Driven Insights for Impact 68Revolutionizing Fundraising and Grant Development 69Addressing Bias and Ethical Concerns 70Transparency and Building Trust 73A Call to Action: Embracing the AI Future 74Summary 77Chapter 5 Case Studies – Current Case Studies of AI Implementation for Core Nonprofit Functions Like Fundraising, Grants, Marketing, and Initiative Event Optimization 79Empowering Your Nonprofit with AI: Real-World Case Studies 79Case Study Examples 81Case Study – Programs and Initiative Planning 82Case Study – Funding Campaigns 85Case Study – Grant Development 87Case Study – Nonprofit Marketing and Communications 89Case Study – Collaborative AI Development 91Case Study – Community-Driven AI Innovation 93Ways AI Case Studies Suggest Benefits to Nonprofits 95Notes 97Chapter 6 Bias in AI – Strategies to Mitigate Bias and Ensure Responsible and Ethical AI Development for the Nonprofit 103Current State of Bias in AI 106Advanced Bias Detection and Mitigation 108AI Ethics Governance Models 112Responsible AI Development and Deployment 114Privacy and Security Concerns 115Notes 117Chapter 7 Nonprofits Getting Started Using AI Systems and Partnerships 119Big Plans for AI – Now Is the Time 119Generative AI Development Plans 120Generative AI Adoption Plans in the Next 12 Months 120Where to Begin 121New AI Partnership Opportunities 129Building Your Own AI Applications for Profits 132Accelerating Current Programs with AI Tools and Systems for Greater Impact 132Strategies for Scalable, Sustainable AI Implementation 133Finding and Preparing the Right People, Staff, and Volunteers to Co-create with AI 135Notes 138Chapter 8 Proposed Use Cases – AI for High-Impact Nonprofit Initiatives 139AI in Administrative Tasks and Enhancing Organizational Efficiency 142Funding – AI in Fundraising, Grant Writing, and Reporting 147AI for Ethical Considerations, DEI, and Responsible AI Implementation 153Blockchain and AI in Transparent Giving 158Utilizing AI to Measure ROI 160Use AI to Improve Impact to Cause or Community Served 164Using AI for Security, Privacy, and Cybersecurity 167Staff Recruitment and Retention – Volunteer Management 170Notes 173Chapter 9 AI Use Cases In Marketing, Communications, Engagement, and Events 175AI in Nonprofit Branding and Marketing Campaigns 177Social Media and Communication Automation 181Stakeholders – Personalization, Targeting Donors, Supporters, Partnerships, and Collaboration 185Chatbots – Virtual Assistants for Nonprofit Engagement 189AI in Event Initiatives 192Notes 195Chapter 10 Conclusion 197Reflection on Advanced AI in the Nonprofit Sector 198Future Thought for AI and Nonprofits – Future Perspectives, Tips, and Inspiration for Social Impact 200The Role of Nonprofits in Shaping AI Policy and Practice 207Acknowledgments 213About the Author 215Appendix 217Index 223

A social good and technology fanatic who has been creating positive change for over two decades, AMY NEUMANN is a frequent keynote speaker as well as the founder of The Resourceful Nonprofit, a nonprofit consulting group that offers a number of free resources to nonprofit professionals.

• Introduction 1The Hummingbird Effect: How AI Can Empower Your Nonprofits 1Chapter 1 A Brief Overview of Artificial Intelligence 7A Brief History of AI 7Understanding AI and Harnessing the Power 9Importance of AI in the Nonprofit Sector 11Keeping Perspective 15Note 20Chapter 2 AI for Nonprofits 21Nonprofits’ Missions and Critical Success Factors 22Critical Needs of Nonprofits Today and How AI Can Help 27Revolutionizing Altruism 32Notes 35Chapter 3 World-Changing Emergence of AI and How It Impacts Nonprofits 37Global Impact Needs Outlined in the United Nations Sustainable Development Goals 37AI Impact, Concerns, and Opportunities 40Job Security Concerns and the Potential for Augmentation 40Administrative Efficiency Unlocked 41Strategic AI Integration and Robust Data Management 41Empowering Fundraising Efforts and Diversifying Funding Sources 42Innovative Leadership: Embracing AI as a Catalyst for Change and Alleviating Staff Burnout through Intelligent Automation 43Donor Behavior Analysis: Adapting to Evolving Preferences 43Fostering Collaboration for Collective Impact 43Optimizing Communications 44Agility in Adapting to Challenges 44Optimizing Human Resources and Volunteer Management 44Investing in Training and Continuous Learning 45Promoting Diversity, Equity, and Inclusion (DEI) 45The Current State of AI Usage in the Nonprofit Sector 46Potential Impact on Populations Served by Nonprofits 50Benefits of AI and How Generative AI Can Accelerate the Critical Needs Solutions for Nonprofits Today 52Notes 55Chapter 4 Interviews, Outlooks, Testimonials, Quotes 57AI as a Productivity Powerhouse 65Data-Driven Insights for Impact 68Revolutionizing Fundraising and Grant Development 69Addressing Bias and Ethical Concerns 70Transparency and Building Trust 73A Call to Action: Embracing the AI Future 74Summary 77Chapter 5 Case Studies – Current Case Studies of AI Implementation for Core Nonprofit Functions Like Fundraising, Grants, Marketing, and Initiative Event Optimization 79Empowering Your Nonprofit with AI: Real-World Case Studies 79Case Study Examples 81Case Study – Programs and Initiative Planning 82Case Study – Funding Campaigns 85Case Study – Grant Development 87Case Study – Nonprofit Marketing and Communications 89Case Study – Collaborative AI Development 91Case Study – Community-Driven AI Innovation 93Ways AI Case Studies Suggest Benefits to Nonprofits 95Notes 97Chapter 6 Bias in AI – Strategies to Mitigate Bias and Ensure Responsible and Ethical AI Development for the Nonprofit 103Current State of Bias in AI 106Advanced Bias Detection and Mitigation 108AI Ethics Governance Models 112Responsible AI Development and Deployment 114Privacy and Security Concerns 115Notes 117Chapter 7 Nonprofits Getting Started Using AI Systems and Partnerships 119Big Plans for AI – Now Is the Time 119Generative AI Development Plans 120Generative AI Adoption Plans in the Next 12 Months 120Where to Begin 121New AI Partnership Opportunities 129Building Your Own AI Applications for Profits 132Accelerating Current Programs with AI Tools and Systems for Greater Impact 132Strategies for Scalable, Sustainable AI Implementation 133Finding and Preparing the Right People, Staff, and Volunteers to Co-create with AI 135Notes 138Chapter 8 Proposed Use Cases – AI for High-Impact Nonprofit Initiatives 139AI in Administrative Tasks and Enhancing Organizational Efficiency 142Funding – AI in Fundraising, Grant Writing, and Reporting 147AI for Ethical Considerations, DEI, and Responsible AI Implementation 153Blockchain and AI in Transparent Giving 158Utilizing AI to Measure ROI 160Use AI to Improve Impact to Cause or Community Served 164Using AI for Security, Privacy, and Cybersecurity 167Staff Recruitment and Retention – Volunteer Management 170Notes 173Chapter 9 AI Use Cases In Marketing, Communications, Engagement, and Events 175AI in Nonprofit Branding and Marketing Campaigns 177Social Media and Communication Automation 181Stakeholders – Personalization, Targeting Donors, Supporters, Partnerships, and Collaboration 185Chatbots – Virtual Assistants for Nonprofit Engagement 189AI in Event Initiatives 192Notes 195Chapter 10 Conclusion 197Reflection on Advanced AI in the Nonprofit Sector 198Future Thought for AI and Nonprofits – Future Perspectives, Tips, and Inspiration for Social Impact 200The Role of Nonprofits in Shaping AI Policy and Practice 207Acknowledgments 213About the Author 215Appendix 217Index 223

A social good and technology fanatic who has been creating positive change for over two decades, AMY NEUMANN is a frequent keynote speaker as well as the founder of The Resourceful Nonprofit, a nonprofit consulting group that offers a number of free resources to nonprofit professionals.

• Introduction 1The Hummingbird Effect: How AI Can Empower Your Nonprofits 1Chapter 1 A Brief Overview of Artificial Intelligence 7A Brief History of AI 7Understanding AI and Harnessing the Power 9Importance of AI in the Nonprofit Sector 11Keeping Perspective 15Note 20Chapter 2 AI for Nonprofits 21Nonprofits’ Missions and Critical Success Factors 22Critical Needs of Nonprofits Today and How AI Can Help 27Revolutionizing Altruism 32Notes 35Chapter 3 World-Changing Emergence of AI and How It Impacts Nonprofits 37Global Impact Needs Outlined in the United Nations Sustainable Development Goals 37AI Impact, Concerns, and Opportunities 40Job Security Concerns and the Potential for Augmentation 40Administrative Efficiency Unlocked 41Strategic AI Integration and Robust Data Management 41Empowering Fundraising Efforts and Diversifying Funding Sources 42Innovative Leadership: Embracing AI as a Catalyst for Change and Alleviating Staff Burnout through Intelligent Automation 43Donor Behavior Analysis: Adapting to Evolving Preferences 43Fostering Collaboration for Collective Impact 43Optimizing Communications 44Agility in Adapting to Challenges 44Optimizing Human Resources and Volunteer Management 44Investing in Training and Continuous Learning 45Promoting Diversity, Equity, and Inclusion (DEI) 45The Current State of AI Usage in the Nonprofit Sector 46Potential Impact on Populations Served by Nonprofits 50Benefits of AI and How Generative AI Can Accelerate the Critical Needs Solutions for Nonprofits Today 52Notes 55Chapter 4 Interviews, Outlooks, Testimonials, Quotes 57AI as a Productivity Powerhouse 65Data-Driven Insights for Impact 68Revolutionizing Fundraising and Grant Development 69Addressing Bias and Ethical Concerns 70Transparency and Building Trust 73A Call to Action: Embracing the AI Future 74Summary 77Chapter 5 Case Studies – Current Case Studies of AI Implementation for Core Nonprofit Functions Like Fundraising, Grants, Marketing, and Initiative Event Optimization 79Empowering Your Nonprofit with AI: Real-World Case Studies 79Case Study Examples 81Case Study – Programs and Initiative Planning 82Case Study – Funding Campaigns 85Case Study – Grant Development 87Case Study – Nonprofit Marketing and Communications 89Case Study – Collaborative AI Development 91Case Study – Community-Driven AI Innovation 93Ways AI Case Studies Suggest Benefits to Nonprofits 95Notes 97Chapter 6 Bias in AI – Strategies to Mitigate Bias and Ensure Responsible and Ethical AI Development for the Nonprofit 103Current State of Bias in AI 106Advanced Bias Detection and Mitigation 108AI Ethics Governance Models 112Responsible AI Development and Deployment 114Privacy and Security Concerns 115Notes 117Chapter 7 Nonprofits Getting Started Using AI Systems and Partnerships 119Big Plans for AI – Now Is the Time 119Generative AI Development Plans 120Generative AI Adoption Plans in the Next 12 Months 120Where to Begin 121New AI Partnership Opportunities 129Building Your Own AI Applications for Profits 132Accelerating Current Programs with AI Tools and Systems for Greater Impact 132Strategies for Scalable, Sustainable AI Implementation 133Finding and Preparing the Right People, Staff, and Volunteers to Co-create with AI 135Notes 138Chapter 8 Proposed Use Cases – AI for High-Impact Nonprofit Initiatives 139AI in Administrative Tasks and Enhancing Organizational Efficiency 142Funding – AI in Fundraising, Grant Writing, and Reporting 147AI for Ethical Considerations, DEI, and Responsible AI Implementation 153Blockchain and AI in Transparent Giving 158Utilizing AI to Measure ROI 160Use AI to Improve Impact to Cause or Community Served 164Using AI for Security, Privacy, and Cybersecurity 167Staff Recruitment and Retention – Volunteer Management 170Notes 173Chapter 9 AI Use Cases In Marketing, Communications, Engagement, and Events 175AI in Nonprofit Branding and Marketing Campaigns 177Social Media and Communication Automation 181Stakeholders – Personalization, Targeting Donors, Supporters, Partnerships, and Collaboration 185Chatbots – Virtual Assistants for Nonprofit Engagement 189AI in Event Initiatives 192Notes 195Chapter 10 Conclusion 197Reflection on Advanced AI in the Nonprofit Sector 198Future Thought for AI and Nonprofits – Future Perspectives, Tips, and Inspiration for Social Impact 200The Role of Nonprofits in Shaping AI Policy and Practice 207Acknowledgments 213About the Author 215Appendix 217Index 223