Beyond No

Harnessing the Power of Resistance for Positive Organizational Growth

AvErik Nagel

Inbunden, Engelska, 2025

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Beskrivning

Start viewing resistance as something beneficial instead of an inconvenience that must be eliminatedBeyond No: Harnessing the Power of Resistance for Organizational Growth is a thought-provoking exploration of the concept of resistance—something that is bound to arise within every organization in response to new projects, policies, or initiatives. Rather than seeing resistance as an inconvenience that needs to be eliminated, this book invites readers to take a new approach to different types of resistance, both hidden and obvious, and instead view resistance as a guiding light to discover objective differences, dissatisfaction, criticism of procedures, or different assessments or values.This book contains a wealth of real stories from a wide variety of business leaders, detailing situations where resistance was encountered, solutions that were implemented, and their outcomes. Readers will also learn about: Shortcuts that lead to dead ends when managing resistance, including thinking “man does not want to change” and “one third is always against it anyways”Explanatory models behind resistance, including emotional events, attempts at domination, normative control, and expression of a damaged relationshipPrinciples to productively manage resistance, including commitment, dignity, right to dissent, learning, and mindfulnessBeyond No earns a well-deserved spot on the bookshelves of all business leaders, executives, and managers seeking to achieve excellence in leadership through a thoughtful approach to resistance instead of relying on ineffective command-and-control tactics.

Produktinformation

Utgivningsdatum:2025-02-10
Mått:160 x 231 x 25 mm
Vikt:499 g
Format:Inbunden
Språk:Engelska
Antal sidor:256
Förlag:John Wiley & Sons Inc
ISBN:9781394303779

Utforska kategorier

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Mer om författaren

ERIK NAGEL, PhD, is a professor and Vice Director of the Lucerne School of Business and Co-Institute Director of the Institute for Management and Regional Economics IBR. He researches and teaches leadership, change management, resistance, cultural change, and organizational consulting.

Innehållsförteckning

Introduction 1Overview: Chapters 1–7 3Chapter 1 Resistance: An Everyday Exception 51.1 Managers Tell Their Stories 71.2 The Word “Resistance” 81.3 Resistance: Burden or Resource? 111.4 Resistance Is Part of Everyday Life 131.5 The Winds of Resistance Blow from All Directions 141.6 The Zone of Uncertainty 16Summary 18Chapter 2 Overt Resistance 212.1 Resistance as an Emphatically Expressed Demand 222.2 Resistance as an Open and Endless Power Struggle 372.3 Resistance as Whistleblowing 482.4 Resistance as Organized Industrial Action 55Summary 60Chapter 3 Covert Resistance 613.1 Resistance as Humor 673.2 Resistance as Cynical Distancing 773.3 Resistance Between Submissive Overfulfillment and Subtle Refusal 833.4 Resistance as a Game of Rivalry 873.5 Resistance as Personal Rejection 913.6 Resistance as Willful Damage to the Organization 95Summary 104Chapter 4 Repressed Resistance 105Summary 111Chapter 5 Shortcut Assumptions That Lead to a Dead End 1135.1 “People Are the Problem” 1185.2 “One Third Is Always Against It Anyway” 1275.3 “Where I Am, There Is Reason” 1305.4 “Thinking at the Top, Doing at the Bottom” 1375.5 “Management Must Fight the Inertia of the Organization” 1415.6 Reflecting Instead of Taking Shortcuts 146Summary 149Chapter 6 What Is Behind Resistance: Explanatory Models 1516.1 Resistance from the Perspective of Psychology 1536.2 Resistance Arising Between People 1586.3 Resistance to Control and Appropriation by the Organization 1716.4 Resistance Due to Cultural Routines Within the Organization 180Summary 189Chapter 7 Leadership: The Art of Dealing Productively with Resistance 1917.1 Four Leadership Principles 1937.2 The Four Leadership Principles Illustrated by a Specific Case 2037.3 Artfully Confronting Resistance 2077.4 Artfully Evoking Resistance 2177.5 Artfulness and Resistance: A Final Reflection 221Summary 222Sources 225Literature 225Web Links 231Acknowledgments 233About the Author 235Index 237