John Cousins (Author) John Cousins is the Director of The Food and Beverage Training Company which offers publications, training and advisory service to the Hospitality Industry. He is a consultant, trainer and author specialising in food and beverage operations and hospitality management. He has over 30 years experience in the industry, in hospitality management, training and in further and higher education. He has held a variety of positions including hotel general management and training management and he has been a lecturer and senior manager in further and higher education.Suzanne Weekes (Author) Suzanne is currently a freelance consultant with the Hospitality Accreditation Training & Consultancy Service. She was previously Executive Director of the Academy of Food and Wine Service, and has extensive teaching experience as a Senior Lecturer and Course Leader for Hospitality and Hotel Management at the University of West London.

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John Cousins (Author) John Cousins is the Director of The Food and Beverage Training Company which offers publications, training and advisory service to the Hospitality Industry. He is a consultant, trainer and author specialising in food and beverage operations and hospitality management. He has over 30 years experience in the industry, in hospitality management, training and in further and higher education. He has held a variety of positions including hotel general management and training management and he has been a lecturer and senior manager in further and higher education.Suzanne Weekes (Author) Suzanne is currently a freelance consultant with the Hospitality Accreditation Training & Consultancy Service. She was previously Executive Director of the Academy of Food and Wine Service, and has extensive teaching experience as a Senior Lecturer and Course Leader for Hospitality and Hotel Management at the University of West London.

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John Cousins (Author) John Cousins is the Director of The Food and Beverage Training Company which offers publications, training and advisory service to the Hospitality Industry. He is a consultant, trainer and author specialising in food and beverage operations and hospitality management. He has over 30 years experience in the industry, in hospitality management, training and in further and higher education. He has held a variety of positions including hotel general management and training management and he has been a lecturer and senior manager in further and higher education.Suzanne Weekes (Author) Suzanne is currently a freelance consultant with the Hospitality Accreditation Training & Consultancy Service. She was previously Executive Director of the Academy of Food and Wine Service, and has extensive teaching experience as a Senior Lecturer and Course Leader for Hospitality and Hotel Management at the University of West London.

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