Helen Sanderson is the founder of Helen Sanderson Associates where she works with public and private sector companies to develop human-centred and psychologically safe ways of working. She is an international consultant, speaker and author and is a fellow of The Royal Society for Arts (RSA). Before her current role, she held numerous senior roles across the healthcare industry and was awarded an MBE for her services to adult social care. She is based in Wales, UK.

"Every person has a voice worth hearing-one that can improve a team, solve a problem, or spark a breakthrough. Whether they share it depends on the environment around them. Psychological Safety in Practice is an evidence-based, practical guide to creating that environment. Every leader should read and re-read this book."

• Chapter - 00: Introduction;Chapter - 01: Foundation 1 – mattering – being seen and valued at work;Chapter - 02: Mattering through appreciation, recognition and celebration;Chapter - 03: Foundation 2 – clarity – knowing what is expected and why it matters for psychological safety;Chapter - 04: Clarity in decisions;Chapter - 05: Foundation 3 – voice – from holding back to being heard;Chapter - 06: When someone speaks – listening, responding and keeping voice alive;Chapter - 07: Foundation 4 – connection – clarity about how we behave together;Chapter - 08: When connection needs repair;Chapter - 09: Foundation 5 – learning – turning experience into improvement;Chapter - 10: Learning through confirmation practices and the learning cycle;Chapter - 11: Where to start;Chapter - 12: Psychological safety in meetings;Chapter - 13: Psychological safety across the employee journey;Chapter - 14: Designing the employee journey with purpose – turning foundations into everyday HR practice;Chapter - 15: Conclusion;

Helen Sanderson is the founder of Helen Sanderson Associates where she works with public and private sector companies to develop human-centred and psychologically safe ways of working. She is an international consultant, speaker and author and is a fellow of The Royal Society for Arts (RSA). Before her current role, she held numerous senior roles across the healthcare industry and was awarded an MBE for her services to adult social care. She is based in Wales, UK.

"Every person has a voice worth hearing-one that can improve a team, solve a problem, or spark a breakthrough. Whether they share it depends on the environment around them. Psychological Safety in Practice is an evidence-based, practical guide to creating that environment. Every leader should read and re-read this book."

• Chapter - 00: Introduction;Chapter - 01: Foundation 1 – mattering – being seen and valued at work;Chapter - 02: Mattering through appreciation, recognition and celebration;Chapter - 03: Foundation 2 – clarity – knowing what is expected and why it matters for psychological safety;Chapter - 04: Clarity in decisions;Chapter - 05: Foundation 3 – voice – from holding back to being heard;Chapter - 06: When someone speaks – listening, responding and keeping voice alive;Chapter - 07: Foundation 4 – connection – clarity about how we behave together;Chapter - 08: When connection needs repair;Chapter - 09: Foundation 5 – learning – turning experience into improvement;Chapter - 10: Learning through confirmation practices and the learning cycle;Chapter - 11: Where to start;Chapter - 12: Psychological safety in meetings;Chapter - 13: Psychological safety across the employee journey;Chapter - 14: Designing the employee journey with purpose – turning foundations into everyday HR practice;Chapter - 15: Conclusion;

Helen Sanderson is the founder of Helen Sanderson Associates where she works with public and private sector companies to develop human-centred and psychologically safe ways of working. She is an international consultant, speaker and author and is a fellow of The Royal Society for Arts (RSA). Before her current role, she held numerous senior roles across the healthcare industry and was awarded an MBE for her services to adult social care. She is based in Wales, UK.

"Every person has a voice worth hearing-one that can improve a team, solve a problem, or spark a breakthrough. Whether they share it depends on the environment around them. Psychological Safety in Practice is an evidence-based, practical guide to creating that environment. Every leader should read and re-read this book."

• Chapter - 00: Introduction;Chapter - 01: Foundation 1 – mattering – being seen and valued at work;Chapter - 02: Mattering through appreciation, recognition and celebration;Chapter - 03: Foundation 2 – clarity – knowing what is expected and why it matters for psychological safety;Chapter - 04: Clarity in decisions;Chapter - 05: Foundation 3 – voice – from holding back to being heard;Chapter - 06: When someone speaks – listening, responding and keeping voice alive;Chapter - 07: Foundation 4 – connection – clarity about how we behave together;Chapter - 08: When connection needs repair;Chapter - 09: Foundation 5 – learning – turning experience into improvement;Chapter - 10: Learning through confirmation practices and the learning cycle;Chapter - 11: Where to start;Chapter - 12: Psychological safety in meetings;Chapter - 13: Psychological safety across the employee journey;Chapter - 14: Designing the employee journey with purpose – turning foundations into everyday HR practice;Chapter - 15: Conclusion;