Ingrid Piller is Humboldt Professor for Linguistic Diversity and Social Participation across the Lifespan at Hamburg University in Germany and Distinguished Professor of Applied Linguistics at Macquarie University in Sydney, Australia. Her books, including Linguistic Diversity and Social Justice (2016) and Life in a New Language (2024), have won numerous awards and been translated into multiple languages.

In this practically-oriented edition, Ingrid Piller reminds us once again, why skills in critical intercultural communication matter — more than ever before — in an interconnected yet turbulent world. This book is a must-read for anyone interested in learning more about what the search for greater intercultural understanding might look like in theory and in practice.

• Preface to the third editionIntroduction1. Approaching Intercultural Communication2. Digging Deeper: The Genealogy of Intercultural3. Language and Culture4. Nation and Culture5. Multilingual Intercultural Communication6. Transnational Intercultural Communication7. Intercultural Business Communication8. Intercultural School Communication9. Intercultural Crisis Communication10. Intercultural Consumption11. Intercultural Romance12. Becoming an Intercultural MediatorReferences