Randall S. Schuler is Professor of Human Resource Strategy at GSBA-Zurich and the School of Management and Labor Relations, Rutgers University. He publishes widely in the area of strategic and global HRM, and has authored several books on these topics. Susan E. Jackson is Professor of Human Resource Strategy at GSBA-Zurich and the School of Management and Labor Relations at Rutgers. Her published works address a variety of issues in strategic human resource management, including managing knowledge-based organizations.

"This new edition of Strategic Human Resource Management is, in global terms, the best book in the field of strategic HRM I have ever read. I wouldn't have expected less from two of the world's leading HR academics. Randall Schuler and Susan Jackson have done it again, and if there was an Academy Award for HR books internationally, this would be the overall winner by far. It is a must read for those interested in people management." —Cary Cooper, Lancaster University Management School

• List of Figures viiList of Tables ixList of Contributors xiPreface xiiiAcknowledgments xviiIntroduction 1Part I Overview of SHRM 51 Looking Inside for Competitive Advantage 9 Jay B. Barney2 Understanding Human Resource Management in the Context of Organizations and Their Environments 23Susan E. Jackson and Randall S. Schuler3 Implications of the Converging Economy for Human Resource Management 49Suzanne Zivnuska, David J. Ketchen, Jr., and Charles C. Snow4 Human Resources and the Resource-Based View of the Firm 76Patrick M. Wright, Benjamin B. Dunford, and Scott A. Snell5 The Complex Resource-Based View: Implications for Theory and Practice in Strategic Human Resource Management 98Barry A. Colbert6 Alignment of HR Strategies and the Impact on Business Performance 124Dave UlrichPart II Global Dimensions 1397 Converting Global Presence into Global Competitive Advantage 143Anil K. Gupta and Vijay Govindarajan8 Human Resource Strategy in International Context 162Paul R. Sparrow and Werner Braun9 Reframing Global Mindset: From Thinking to Acting 200Vladimir Pucik10 A Quarter-Century Review of Human Resource Management in the US: The Growth in Importance of the International Perspective 214Randall S. Schuler and Susan E. Jackson11 European Human Resource Management: Researching Developments over Time 241Wolfgang Mayrhofer and Chris Brewster12 HRM in China 270Fang Lee Cooke13 HRM in India 287Debi S. Saini and Pawan S. BudhwarPart III Strategy into Action 31314 HR Strategy and Competitive Advantage in the Service Sector 317Peter Boxall15 Managing the Human Resource Architecture for Knowledge-Based Competition 333David P. Lepak and Scott A. Snell16 New HR Metrics: Scoring on the Business Scorecard 352Richard W. Beatty, Mark A. Huselid, and Craig Eric Schneier17 Strategies for Responsible Restructuring 366Wayne F. CascioPart IV Role of the HR Department and HR Professionals 38518 The Three-Dimensional People Strategy: Putting Human Resources Policies into Action 389Lynda Gratton and Catherine Truss19 Seeing the Elephant: Human Resource Management Challenges in the Age of Globalization 410Mark E. Mendenhall, J. Stewart Black, Robert J. Jensen, and Hal B. Gregersen20 The Changing Role of the Corporate HR Function in Global Organizations of the Twenty-First Century 425Milorad M. Novicevic and Michael Harvey21 People Processing Systems and Human Resource Strategy 445 Shaun Tyson and Doone SelbieConclusion 45522 Strategic Human Resource Management: A Look to the Future 457David P. LepakIndex 467

Randall S. Schuler is Professor of Human Resource Strategy at GSBA-Zurich and the School of Management and Labor Relations, Rutgers University. He publishes widely in the area of strategic and global HRM, and has authored several books on these topics. Susan E. Jackson is Professor of Human Resource Strategy at GSBA-Zurich and the School of Management and Labor Relations at Rutgers. Her published works address a variety of issues in strategic human resource management, including managing knowledge-based organizations.

"This new edition of Strategic Human Resource Management is, in global terms, the best book in the field of strategic HRM I have ever read. I wouldn't have expected less from two of the world's leading HR academics. Randall Schuler and Susan Jackson have done it again, and if there was an Academy Award for HR books internationally, this would be the overall winner by far. It is a must read for those interested in people management." —Cary Cooper, Lancaster University Management School

• List of Figures viiList of Tables ixList of Contributors xiPreface xiiiAcknowledgments xviiIntroduction 1Part I Overview of SHRM 51 Looking Inside for Competitive Advantage 9 Jay B. Barney2 Understanding Human Resource Management in the Context of Organizations and Their Environments 23Susan E. Jackson and Randall S. Schuler3 Implications of the Converging Economy for Human Resource Management 49Suzanne Zivnuska, David J. Ketchen, Jr., and Charles C. Snow4 Human Resources and the Resource-Based View of the Firm 76Patrick M. Wright, Benjamin B. Dunford, and Scott A. Snell5 The Complex Resource-Based View: Implications for Theory and Practice in Strategic Human Resource Management 98Barry A. Colbert6 Alignment of HR Strategies and the Impact on Business Performance 124Dave UlrichPart II Global Dimensions 1397 Converting Global Presence into Global Competitive Advantage 143Anil K. Gupta and Vijay Govindarajan8 Human Resource Strategy in International Context 162Paul R. Sparrow and Werner Braun9 Reframing Global Mindset: From Thinking to Acting 200Vladimir Pucik10 A Quarter-Century Review of Human Resource Management in the US: The Growth in Importance of the International Perspective 214Randall S. Schuler and Susan E. Jackson11 European Human Resource Management: Researching Developments over Time 241Wolfgang Mayrhofer and Chris Brewster12 HRM in China 270Fang Lee Cooke13 HRM in India 287Debi S. Saini and Pawan S. BudhwarPart III Strategy into Action 31314 HR Strategy and Competitive Advantage in the Service Sector 317Peter Boxall15 Managing the Human Resource Architecture for Knowledge-Based Competition 333David P. Lepak and Scott A. Snell16 New HR Metrics: Scoring on the Business Scorecard 352Richard W. Beatty, Mark A. Huselid, and Craig Eric Schneier17 Strategies for Responsible Restructuring 366Wayne F. CascioPart IV Role of the HR Department and HR Professionals 38518 The Three-Dimensional People Strategy: Putting Human Resources Policies into Action 389Lynda Gratton and Catherine Truss19 Seeing the Elephant: Human Resource Management Challenges in the Age of Globalization 410Mark E. Mendenhall, J. Stewart Black, Robert J. Jensen, and Hal B. Gregersen20 The Changing Role of the Corporate HR Function in Global Organizations of the Twenty-First Century 425Milorad M. Novicevic and Michael Harvey21 People Processing Systems and Human Resource Strategy 445 Shaun Tyson and Doone SelbieConclusion 45522 Strategic Human Resource Management: A Look to the Future 457David P. LepakIndex 467