Collaborative Leadership in Financial Services

Philip Ullah has an extensive academic background in organizational behaviour. He obtained his PhD in Psychology from the University of Birmingham, and worked as a research fellow at the universities of Sheffield and Nottingham before taking up the post of Senior Lecturer in Organisational Psychology at the University of Western Australia, where he was responsible for running the Masters programme in that subject. A lengthy career in management consultancy means he has worked with some of the world's leading companies, including JP Morgan Chase, The Royal Bank of Scotland, Deutsche Bank, BNP Paribas, Man Group, and HSBC. He is a renowned expert on building collaboration across complex organizations, and currently works within the leadership development practice at Catalyst Development in London. Catalyst is a specialist technology and operations consultancy working exclusively in financial services. Philip has published widely on a range of issues in psychology and work.

'Ullah is exactly right that the new era of financial services requires a collaborative as well as a competitive mindset. This intensely practical book is packed with wisdom, tips and techniques to help managers achieve this.' Nigel Nicholson, Professor of Organisational Behaviour, London Business School and author of Family Wars (Kogan Page), Traders (OUP), and Managing the Human Animal (Thomson/Texere). ’[Philip Ullah’s] book offers sound, practical and reasoned advice to aspiring managers and senior executives, within investment banking and financial services more broadly interested in smooth operational running with many stakeholders. It shows how to improve leadership by explaining how to make collaborations successful and effective...The sections on getting the best out of teams and delivering value from projects and programmes are particularly well-structured and the theory is always clearly presented.’ FS Focus, Institute of Chartered Accountants of England and Wales Magazine (ICAEW)

• Contents: Preface; Introduction; Collaborative leadership: a model for the 21st century; Building relationships; Influencing; Communicating; Coaching; Finding common ground; Getting the best out of teams; Getting the best out of individuals; Delivering value from projects and programmes; How to change; Conclusion; References; Index.