It was already being the required text for SOW 6383.

• PrefacePart 1. Dimensions of Human Services Management1. Management in the Human Services: Purposes, Practice, and Prospects in the 21st Century - Rino J. Patti2. General Themes in the Evolution of Human Services Administration - Michael Reisch3. Human Services Administration and Organizational Theory - Yeheskel Hasenfeld4. The Structure and Financing of Human Services Organizations - Leon Ginsberg and Margaret Gibelman5. What Human Services Managers Do and Why They Do It - David MenefeePart 2. Managing for Performance6. Organizational Climate and Culture and Performance in the Human Services - Charles Glisson7. Leadership and Performance in Human Services Organizations - Thomas Packard8. Managing for Service Outcomes: The Critical Role of Information - John Poertner9. Developing Information Technology Applications for Performance-Oriented Management in a Global Environment - Dick SchoechPart 3. Developing and Empowering Staff and Volunteers10. Motivating Work Performance in Human Services Organizations - Diane Vinokur-Kaplan11. Social Psychological Perspectives of Workforce Diversity and Inclusion in National and Global Contexts - Michàlle Mor Barak12. Managing Human Resources: Administrative Issues - Peter J. Pecora13. Supervision, Development, and Training for Staff and Volunteers - Karen M. Hopkins14. Managing for Diversity and Empowerment in Human Services Agencies - Alfreda P. IglehartPart 4. Developing and Managing Programs and Resources15. Managing the Planning Process - Michael J. Austin and Jeffrey R. Solomon16. Program Planning and Management - Lawrence L. Martin17. Confronting Fundraising Challenges - Armand Lauffer18. Nonprofit Boards: Developing and Managing a Vital Resource - Sheldon R. Gelman19. Managing Financial Resources - Mark EzellPart 5. Leadership in the Agency Environment20. Agency-Environment Relations: Understanding External and Natural Environments - Hillel Schmid21. Building Community Partnerships and Networks - Catherine Foster Alter22. Policy Advocacy and Lobbying in Human Services Organizations - Jennifer E. MosleyPart 6. Looking to the Future: Practice Trends and Management Education23. Practitioners′ Views on the Future of Human Services Management - Gary Bess24. Preparing Managers for the Human Services: Identifying and Overcoming Current Barriers in Social Work Management Education - Richard HoeferIndexAbout the EditorAbout the Contributors

It was already being the required text for SOW 6383.

• PrefacePart 1. Dimensions of Human Services Management1. Management in the Human Services: Purposes, Practice, and Prospects in the 21st Century - Rino J. Patti2. General Themes in the Evolution of Human Services Administration - Michael Reisch3. Human Services Administration and Organizational Theory - Yeheskel Hasenfeld4. The Structure and Financing of Human Services Organizations - Leon Ginsberg and Margaret Gibelman5. What Human Services Managers Do and Why They Do It - David MenefeePart 2. Managing for Performance6. Organizational Climate and Culture and Performance in the Human Services - Charles Glisson7. Leadership and Performance in Human Services Organizations - Thomas Packard8. Managing for Service Outcomes: The Critical Role of Information - John Poertner9. Developing Information Technology Applications for Performance-Oriented Management in a Global Environment - Dick SchoechPart 3. Developing and Empowering Staff and Volunteers10. Motivating Work Performance in Human Services Organizations - Diane Vinokur-Kaplan11. Social Psychological Perspectives of Workforce Diversity and Inclusion in National and Global Contexts - Michàlle Mor Barak12. Managing Human Resources: Administrative Issues - Peter J. Pecora13. Supervision, Development, and Training for Staff and Volunteers - Karen M. Hopkins14. Managing for Diversity and Empowerment in Human Services Agencies - Alfreda P. IglehartPart 4. Developing and Managing Programs and Resources15. Managing the Planning Process - Michael J. Austin and Jeffrey R. Solomon16. Program Planning and Management - Lawrence L. Martin17. Confronting Fundraising Challenges - Armand Lauffer18. Nonprofit Boards: Developing and Managing a Vital Resource - Sheldon R. Gelman19. Managing Financial Resources - Mark EzellPart 5. Leadership in the Agency Environment20. Agency-Environment Relations: Understanding External and Natural Environments - Hillel Schmid21. Building Community Partnerships and Networks - Catherine Foster Alter22. Policy Advocacy and Lobbying in Human Services Organizations - Jennifer E. MosleyPart 6. Looking to the Future: Practice Trends and Management Education23. Practitioners′ Views on the Future of Human Services Management - Gary Bess24. Preparing Managers for the Human Services: Identifying and Overcoming Current Barriers in Social Work Management Education - Richard HoeferIndexAbout the EditorAbout the Contributors