Andrea Miller is the Huie-Dellmon Professor at Louisiana State University’s Manship School of Mass Communication. She is a co-author of Oil and Water and News Evolution or Revolution? Prior to receiving her doctorate from the Missouri School of Journalism, Dr. Miller was an award-winning television news producer in Texas.Jinx Coleman Broussard is the Bart R. Swanson Endowed Memorial Professor at Louisiana State University’s Manship School of Mass Communication. She is the author of Giving a Voice to the Voiceless and the national award-winning African American Foreign Correspondents. Dr. Broussard received her doctorate from the University of Southern Mississippi and worked for more than three decades in public relations.

“It’s no secret we’re living in a time in which we’re seeking out more information—and expecting it more in-stantly—than ever before. Crisis events put both journalists and public relations pros to the test, and the authors present rich examples to depict how the work of reporters and spokespeople combine—or collide—when people want reliable information during fast-changing situations. They offer practical lessons from the people who were at the center of some of the biggest news events and crises in recent years. An essential guide for students and practitioners alike.”Elise Hu, NPR Correspondent

• Acknowledgments – Andrea Miller/Jinx Coleman Broussard: Introduction – Andrea Miller: Panic and Outrage: Ebola in America – Jinx Coleman Broussard: Water, Water Everywhere…Again: Hurricane Katrina and the Baton Rouge Great Flood – Andrea Miller: Death and Brand Loyalty: The Sticky Case of Blue Bell Ice Cream – Jinx Coleman Broussard: A Movement in the Heartland, Part I: Ferguson, Missouri – Jinx Coleman Broussard/Shaniece Bickham: A Movement in the Heartland, Part II: Racial Tension at Mizzou – Andrea Miller: Divisive Issue: Susan G. Komen and Planned Parenthood – Andrea Miller: A National Day of Mourning: Sandy Hook Elementary – Andrea Miller/Jinx Coleman Broussard: Conclusion – Contributor Biography – Index.

Andrea Miller is the Huie-Dellmon Professor at Louisiana State University’s Manship School of Mass Communication. She is a co-author of Oil and Water and News Evolution or Revolution? Prior to receiving her doctorate from the Missouri School of Journalism, Dr. Miller was an award-winning television news producer in Texas.Jinx Coleman Broussard is the Bart R. Swanson Endowed Memorial Professor at Louisiana State University’s Manship School of Mass Communication. She is the author of Giving a Voice to the Voiceless and the national award-winning African American Foreign Correspondents. Dr. Broussard received her doctorate from the University of Southern Mississippi and worked for more than three decades in public relations.

“It’s no secret we’re living in a time in which we’re seeking out more information—and expecting it more in-stantly—than ever before. Crisis events put both journalists and public relations pros to the test, and the authors present rich examples to depict how the work of reporters and spokespeople combine—or collide—when people want reliable information during fast-changing situations. They offer practical lessons from the people who were at the center of some of the biggest news events and crises in recent years. An essential guide for students and practitioners alike.”Elise Hu, NPR Correspondent

• Acknowledgments – Andrea Miller/Jinx Coleman Broussard: Introduction – Andrea Miller: Panic and Outrage: Ebola in America – Jinx Coleman Broussard: Water, Water Everywhere…Again: Hurricane Katrina and the Baton Rouge Great Flood – Andrea Miller: Death and Brand Loyalty: The Sticky Case of Blue Bell Ice Cream – Jinx Coleman Broussard: A Movement in the Heartland, Part I: Ferguson, Missouri – Jinx Coleman Broussard/Shaniece Bickham: A Movement in the Heartland, Part II: Racial Tension at Mizzou – Andrea Miller: Divisive Issue: Susan G. Komen and Planned Parenthood – Andrea Miller: A National Day of Mourning: Sandy Hook Elementary – Andrea Miller/Jinx Coleman Broussard: Conclusion – Contributor Biography – Index.