Transforming Medical Library Staff for the Twenty-First Century

Melanie J. Norton is head of access and delivery services at the Harvey Cushing/John Hay Whitney Medical Library at Yale University. She has served in several leadership roles including president of the Association of North Carolina Health Sciences Librarians, and chair of the MidAtlantic Chapter of the Medical Library Association. She has been a librarian for more than thirty years and has managed staff for over twenty years.Nathan Rupp is the director of technical services and information technology at Indiana University Purdue University Fort Wayne (IPFW). Prior to his work at IPFW, he wasthe head of collection development and management at the Harvey Cushing/John Hay Whitney Medical Library at Yale University where he has worked since 2012. He has a wide range of experience in collection development and technical services at several ARL libraries and has held leadership positions in the American Library Association, Special Libraries Association, and the North Atlantic Health Sciences Libraries Association.

The world of libraries is changing. No longer are they seen as essential locations to find needed information, as places where the work of librarians is valued. Various societal factors have worked against the inclusion of libraries in the very arenas where they are most needed—educational institutions and medical institutions. Because medical libraries tend to fall into both categories, as the authors note, "medical libraries have been doubly impacted." Written by a cadre of information professionals in higher education and health sciences education, the essays in this collection address the reality that the staff of any library can be the library's greatest asset. Essays on empowerment, training, communication, and other essential topics detail how to achieve a medical library that is functional and adaptive in today's changing environment. From the foreword by National Library of Medicine director Patricia Brennan to the final essay addressing staff recruitment, retention, and reward, this volume is required reading for staff of medical libraries, be they academic or hospital based. In fact, the book is a good read for managers in any library because many of the essays provide words of wisdom that transcend health care.Summing Up: Highly recommended. Graduate students, researchers, faculty, professionals.

• Chapter 1: The Changing Environment of Medical Libraries - Nathan Rupp and Melanie J. Norton Chapter 2: Empowering Staff - Teresa KnottChapter 3: Skilling Up - Amy Blevins, Ryan Harris, and Elizabeth KiscadenChapter 4: Creating the Nimble Organization - Jean Shipman and MJ (Mary Joan) TooeyChapter 5: Communication - Heather Holmes, Shannon D. Jones, Ana ReevesChapter 6: Managing Change in a Union Environment - Elaine R. MartinChapter 7: Knowing and Understanding the Staff - Dixie JonesChapter 8: Working at the Speed of Scale - Michael Brewer and Gerald PerryChapter 9: Solo Librarians - Meredith Solomon and Meghan Muir Chapter 10: Staff Recruitment, Retention, and Reward - Shannon D. Jones