Kenneth R. Melchin is a professor emeritus in Theology and director of the Lonergan Centre at Saint Paul University. Cheryl A. Picard is professor emeritus in the Department of Law and Legal Studies at Carleton University. She now spends her time lecturing on and advancing the insight approach to conflict and insight mediation.

• AcknowledgmentsConflict and Insight: Setting the StageSnapshot #1: Everyday ConflictSnapshot #2: Conflict and JusticeSnapshot #3: Conflict and DemocracyConflict, Participation, and LearningThe Growing Interest in ConflictTransformation through LearningConflict and Learning: Contributions from Lonergan's Insight TheoryNow that the Stage is SetStudying Conflict: Where Have We Arrived and Why Think About Insight?Conflict as a Positive ExperienceCooperation and Conflict: Game TheoryThe Experience of Conflict Practitioners: Interest TheoryThe Intractability of Conflict: Human Needs TheoryThe Completxity of Conflict: Communication TheoryResponding to Conflict: The Growing Use of MediationModels of Mediation: Interest-Based, Transformative, and NarrativeAdvancing Our Knowledge: Conflict, Learning, and Insight TheoryConcluding RemarksInsight Theory: Transformation through LearningLonergan's Method of Self-Understanding: Gaining Insight into InsightsInsight Theory: The Curious Nature of InsightThe Role of Experiences and Questions in the Learning ProcessThe Direct Insight: The 'Aha' Moment of the Learning Process The Inverse Insight: Changing Directions When We Can't Get There from HereVerifying Insights: Asking the 'Is it So?' QuestionThe Role of Feelings and Values in Insight Theory Concluding RemarksInsight Mediation: Applying Insight Theory to MediationSteps in the Insight Mediation ProcessPrinciples of Insight MediationFeelings as Carriers of Values, Cares, and ThreatsThe Strategy of Linking: Gaining Direct Insights into Cares and ThreatsThe Strategy of De-Linking: overcoming Barriers through Inverse InsightThe Strategy of Verification: Ensuring Insights are CorrectConcluding RemarksInsight, Conflict, and Justice: Two Case StudiesThe Story of Elizabeth and Charles: A Victim-Offender Post-Sentence MediationAnalysis: Applying Insight Theory to the Story of Elizabeth and Charles The Story of Allan: A Sentencing CircleAnalysis: Applying Insight Theory to the Story of AllanConcluding RemarksConcluding RemarksNotesBibliographyIndex

Kenneth R. Melchin is a professor emeritus in Theology and director of the Lonergan Centre at Saint Paul University. Cheryl A. Picard is professor emeritus in the Department of Law and Legal Studies at Carleton University. She now spends her time lecturing on and advancing the insight approach to conflict and insight mediation.

• AcknowledgmentsConflict and Insight: Setting the StageSnapshot #1: Everyday ConflictSnapshot #2: Conflict and JusticeSnapshot #3: Conflict and DemocracyConflict, Participation, and LearningThe Growing Interest in ConflictTransformation through LearningConflict and Learning: Contributions from Lonergan's Insight TheoryNow that the Stage is SetStudying Conflict: Where Have We Arrived and Why Think About Insight?Conflict as a Positive ExperienceCooperation and Conflict: Game TheoryThe Experience of Conflict Practitioners: Interest TheoryThe Intractability of Conflict: Human Needs TheoryThe Completxity of Conflict: Communication TheoryResponding to Conflict: The Growing Use of MediationModels of Mediation: Interest-Based, Transformative, and NarrativeAdvancing Our Knowledge: Conflict, Learning, and Insight TheoryConcluding RemarksInsight Theory: Transformation through LearningLonergan's Method of Self-Understanding: Gaining Insight into InsightsInsight Theory: The Curious Nature of InsightThe Role of Experiences and Questions in the Learning ProcessThe Direct Insight: The 'Aha' Moment of the Learning Process The Inverse Insight: Changing Directions When We Can't Get There from HereVerifying Insights: Asking the 'Is it So?' QuestionThe Role of Feelings and Values in Insight Theory Concluding RemarksInsight Mediation: Applying Insight Theory to MediationSteps in the Insight Mediation ProcessPrinciples of Insight MediationFeelings as Carriers of Values, Cares, and ThreatsThe Strategy of Linking: Gaining Direct Insights into Cares and ThreatsThe Strategy of De-Linking: overcoming Barriers through Inverse InsightThe Strategy of Verification: Ensuring Insights are CorrectConcluding RemarksInsight, Conflict, and Justice: Two Case StudiesThe Story of Elizabeth and Charles: A Victim-Offender Post-Sentence MediationAnalysis: Applying Insight Theory to the Story of Elizabeth and Charles The Story of Allan: A Sentencing CircleAnalysis: Applying Insight Theory to the Story of AllanConcluding RemarksConcluding RemarksNotesBibliographyIndex

Kenneth R. Melchin is a professor emeritus in Theology and director of the Lonergan Centre at Saint Paul University. Cheryl A. Picard is professor emeritus in the Department of Law and Legal Studies at Carleton University. She now spends her time lecturing on and advancing the insight approach to conflict and insight mediation.

• AcknowledgmentsConflict and Insight: Setting the StageSnapshot #1: Everyday ConflictSnapshot #2: Conflict and JusticeSnapshot #3: Conflict and DemocracyConflict, Participation, and LearningThe Growing Interest in ConflictTransformation through LearningConflict and Learning: Contributions from Lonergan's Insight TheoryNow that the Stage is SetStudying Conflict: Where Have We Arrived and Why Think About Insight?Conflict as a Positive ExperienceCooperation and Conflict: Game TheoryThe Experience of Conflict Practitioners: Interest TheoryThe Intractability of Conflict: Human Needs TheoryThe Completxity of Conflict: Communication TheoryResponding to Conflict: The Growing Use of MediationModels of Mediation: Interest-Based, Transformative, and NarrativeAdvancing Our Knowledge: Conflict, Learning, and Insight TheoryConcluding RemarksInsight Theory: Transformation through LearningLonergan's Method of Self-Understanding: Gaining Insight into InsightsInsight Theory: The Curious Nature of InsightThe Role of Experiences and Questions in the Learning ProcessThe Direct Insight: The 'Aha' Moment of the Learning Process The Inverse Insight: Changing Directions When We Can't Get There from HereVerifying Insights: Asking the 'Is it So?' QuestionThe Role of Feelings and Values in Insight Theory Concluding RemarksInsight Mediation: Applying Insight Theory to MediationSteps in the Insight Mediation ProcessPrinciples of Insight MediationFeelings as Carriers of Values, Cares, and ThreatsThe Strategy of Linking: Gaining Direct Insights into Cares and ThreatsThe Strategy of De-Linking: overcoming Barriers through Inverse InsightThe Strategy of Verification: Ensuring Insights are CorrectConcluding RemarksInsight, Conflict, and Justice: Two Case StudiesThe Story of Elizabeth and Charles: A Victim-Offender Post-Sentence MediationAnalysis: Applying Insight Theory to the Story of Elizabeth and Charles The Story of Allan: A Sentencing CircleAnalysis: Applying Insight Theory to the Story of AllanConcluding RemarksConcluding RemarksNotesBibliographyIndex