Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any SituationRobert Bacal E-bok2005109 kr
Complete Book of Perfect Phrases Book for Effective ManagersDouglas Max, Robert Bacal, Harriet Diamond, Linda Eve DiamondInbunden, 2008514 kr
Complete Book of Perfect Phrases for High-Performing Sales ProfessionalsRobert Bacal, William BrooksHäftad, 2009389 kr
If It Wasn't For The Customers I'd Really LIke This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient, and Cool As A Cucumber.Robert Bacal E-bok102 kr
Complete Book of Perfect Phrases Book for Effective ManagersDouglas Max, Robert Bacal, Harriet Diamond, Linda Eve DiamondInbunden, 2008514 kr