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Robert Bacal – författare

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31 produkter

  1. Robert Bacal - How to Manage Performance, Häftad. Tillgänglighet: Lägg i varukorg

    How to Manage Performance

    Av Robert Bacal

    Häftad, 2004

    162 kr

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    "How to Manage Performance" contains 24 Lessons for improving performance dramatically. Increased productivity is the primary driver of growth in today's workplace. But productivity improvements don't occur in a vacuum - they require knowledge, action, and a commitment to performance on the part of …

  2. Robert Bacal - Manager's Guide to Performance Reviews, E-bok. Tillgänglighet: Lägg i varukorg

    Manager's Guide to Performance Reviews

    Av Robert Bacal

    E-bok, 2003

    221 kr

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    Translated into 16 languages! The reader-friendly, icon-rich Briefcase Books series is must reading for all managers at every level. All managers, whether brand new to their positions or well-established in the organizational hierarchy, can use a little "brushing up" now and then. The skills-based …

  3. Robert Bacal - How to Manage Performance, E-bok. Tillgänglighet: Lägg i varukorg

    How to Manage Performance

    24 Lessons for Improving Performance

    Av Robert Bacal

    E-bok, 2003

    206 kr

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    These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book''s main themes and action ideas, reduced to a manageable page count for on-the-go readers. Goal-focused, commonsense techniques for stimulating greater …

  4. Robert Bacal, Douglas Max - Perfect Phrases for Setting Performance Goals, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Setting Performance Goals

    Av Robert Bacal, Douglas Max

    E-bok, 2004

    148 kr

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    Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews , this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: …

  5. Robert Bacal - Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

    Av Robert Bacal

    E-bok, 2005

    116 kr

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    Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today''s supercompetitive business economy few things are as crucial to a company''s bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is …

  6. Douglas Max, Robert Bacal, Harriet Diamond, Linda Eve Diamond - Complete Book of Perfect Phrases Book for Effective Managers, Inbunden. Tillgänglighet: Lägg i varukorg

    Complete Book of Perfect Phrases Book for Effective Managers

    Av Douglas Max, Robert Bacal m. fl.

    Inbunden, 2008

    548 kr

    Lägg i varukorg

    The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect …

  7. Robert Bacal, Douglas Max - Perfect Phrases for Performance Reviews, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Performance Reviews

    Av Robert Bacal, Douglas Max

    E-bok, 2002

    135 kr

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    Hands-on help for quickly­­and persuasively­­writing company-mandated performance appraisals Writing performance appraisals is one of the most difficult and time-consuming tasks managers face. Perfect Phrases for Performance Reviews simplifies the job, providing a comprehensive collection of …

  8. Robert Bacal - How to Manage Performance: 24 Lessons for Improving Performance (Mighty Manager Series), E-bok. Tillgänglighet: Lägg i varukorg

    How to Manage Performance: 24 Lessons for Improving Performance (Mighty Manager Series)

    Av Robert Bacal

    E-bok, 2006

    159 kr

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    Inspire your people and achieve breakthrough productivity Packed with inside tips on achieving performance levels once thought unattainable, How to Manage Performance provides you with the goal-focused, commonsense tools you need to stimulate productivity in any environment. Get the hands-on …

  9. Robert Bacal, William Brooks - Complete Book of Perfect Phrases for High-Performing Sales Professionals, Häftad. Tillgänglighet: Lägg i varukorg

    Complete Book of Perfect Phrases for High-Performing Sales Professionals

    Av Robert Bacal, William Brooks

    Häftad, 2009

    406 kr

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    The Right Phrase forEvery Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction …

  10. Nancy Moore, Robert Bacal - Perfect Phrases for Managing Your Small Business, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Managing Your Small Business

    Av Nancy Moore, Robert Bacal

    E-bok, 2008

    193 kr

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    The Right Phrase for Every Situation . . . Every Time! As a small business owner, you may find yourself overwhelmed with endless chores, decisions, and day-to-day responsibilities. Communicating clearly with everyone from vendors to employees is critical to your success. Perfect Phrases for …

  11. William T. Brooks, Robert Bacal - Complete Book of Perfect Phrases for High-Performing Sales Professionals, E-bok. Tillgänglighet: Lägg i varukorg

    Complete Book of Perfect Phrases for High-Performing Sales Professionals

    Av William T. Brooks, Robert Bacal

    E-bok, 2009

    489 kr

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    The Right Phrase forEvery Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction …

  12. Douglas Max, Robert Bacal - Perfect Phrases for Setting Performance Goals, Second Edition, Häftad. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Setting Performance Goals, Second Edition

    Av Douglas Max, Robert Bacal

    Häftad, 2011

    177 kr

    Lägg i varukorg

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Real success is about the future, not the past. As a supervisor, you'll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors. This completely revised and updated second edition …

  13. Robert Bacal - Perfect Phrases for Customer Service, Second Edition, Häftad. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Customer Service, Second Edition

    Av Robert Bacal

    Häftad, 2011

    200 kr

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    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You've heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from the …

  14. Douglas Max, Robert Bacal - Perfect Phrases for Performance Reviews 2/E, Häftad. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Performance Reviews 2/E

    Av Douglas Max, Robert Bacal

    Häftad, 2010

    143 kr

    Lägg i varukorg

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs? This completely …

  15. Robert Bacal - Perfect Phrases for Customer Service, Second Edition, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Customer Service, Second Edition

    Av Robert Bacal

    E-bok, 2010

    232 kr

    Lägg i varukorg

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME You''ve heard it a million times: "The customer is always right." But let’s face it--sometimes the customer is misinformed, confused, or downright difficult. The ability to handle such customers is what separates the serious professional from …

  16. Robert Bacal, Douglas Max - Perfect Phrases for Setting Performance Goals, Second Edition, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Setting Performance Goals, Second Edition

    Av Robert Bacal, Douglas Max

    E-bok, 2010

    219 kr

    Lägg i varukorg

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Real success is about the future, not the past. As a supervisor, you''ll be most effective if you concentrate on setting goals for your employees, rather than assessing past events and behaviors. This completely revised and updated second …

  17. Robert Bacal, Douglas Max - Perfect Phrases for Performance Reviews 2/E, E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Performance Reviews 2/E

    Av Robert Bacal, Douglas Max

    E-bok, 2010

    163 kr

    Lägg i varukorg

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME The ability to craft an employee review that is meaningful and change-driven is what separates average supervisors from great managers. How often, though,have you struggled to find the most appropriate words for your needs? This completely …

  18. Robert Bacal - Performance Management 2/E, Häftad. Tillgänglighet: Lägg i varukorg

    Performance Management 2/E

    Av Robert Bacal

    Häftad, 2012

    313 kr

    Lägg i varukorg

    Proven strategies for maximizing employee commitment and performance As a manager, you know that employee performance is your most important asset—but are you making smart, well-thought-out efforts to leverage it to its fullest? Manager’s Guide to Performance Management helps you get the most out …

  19. Robert Bacal - Performance Management 2/E, E-bok. Tillgänglighet: Lägg i varukorg

    Performance Management 2/E

    Av Robert Bacal

    E-bok, 2012

    374 kr

    Lägg i varukorg

    Proven strategies for maximizing employee commitment and performance As a manager, you know that employee performance is your most important asset—but are you making smart, well-thought-out efforts to leverage it to its fullest? Manager’s Guide to Performance Management helps you get the most out …

  20. Robert Bacal, Anne Bruce, Douglas Max - Perfect Phrases for Performance Reviews (EBOOK BUNDLE), E-bok. Tillgänglighet: Lägg i varukorg

    Perfect Phrases for Performance Reviews (EBOOK BUNDLE)

    Av Robert Bacal, Anne Bruce m. fl.

    E-bok, 2011

    386 kr

    Lägg i varukorg

    Meet or exceed all your goals with this comprehensive guide to performance reviews 3 books in 1 eBook ! Perfect Phrases for Performance Reviews covers all the bases when it comes to using the right language during every stage of the performance review process. Packed with the exact words and …

  21. Robert Bacal - There IS An &quote;I&quote; In Team: How To Be A Great Team Member Mini-Guide, E-bok. Tillgänglighet: Lägg i varukorg

    There IS An &quote;I&quote; In Team: How To Be A Great Team Member Mini-Guide

    Av Robert Bacal

    E-bok

    62 kr

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  22. Robert Bacal - Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, E-bok. Tillgänglighet: Lägg i varukorg

    Imperfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead

    Av Robert Bacal

    E-bok

    102 kr

    Lägg i varukorg

  23. Robert Bacal - Uncommon Art And Science Of Giving Feedback, E-bok. Tillgänglighet: Lägg i varukorg

    Uncommon Art And Science Of Giving Feedback

    Av Robert Bacal

    E-bok

    105 kr

    Lägg i varukorg

  24. Robert Bacal - Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees, Häftad. Tillgänglighet: Lägg i varukorg

    Defusing Hostile Customers Workbook (Third Edition2010): A Self-Instructional Workbook For Public Sector Employees

    Av Robert Bacal

    Häftad

    544 kr

    Lägg i varukorg

  25. Robert Bacal - If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and C, Häftad. Tillgänglighet: Lägg i varukorg

    If It Wasn't For The Customers I'd Really Like This Job: Stop Angry, Hostile Customers COLD While Remaining Professional, Stress Free, Efficient and C

    Av Robert Bacal

    Häftad

    207 kr

    Lägg i varukorg

  26. Robert Bacal - The Busy Learner's Kit For Making Performance Management and Appraisal VALUABLE: Walking The Path Together, Häftad. Tillgänglighet: Lägg i varukorg

    The Busy Learner's Kit For Making Performance Management and Appraisal VALUABLE: Walking The Path Together

    Av Robert Bacal

    Häftad

    232 kr

    Lägg i varukorg

  27. Robert Bacal - Save Your Relationship By Learning To Fight Fair (Learn-Bytes Series #1), E-bok. Tillgänglighet: Lägg i varukorg

    Save Your Relationship By Learning To Fight Fair (Learn-Bytes Series #1)

    Av Robert Bacal

    E-bok

    42 kr

    Lägg i varukorg

  28. Robert Bacal - ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead, Häftad. Tillgänglighet: Lägg i varukorg

    ImPerfect Phrases For Relationships: 101 COMMON Things You Should Never Say To Someone Important To You... And What To Say Instead

    Av Robert Bacal

    Häftad

    228 kr

    Lägg i varukorg

  29. Robert Bacal - Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents, Häftad. Tillgänglighet: Lägg i varukorg

    Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents

    Av Robert Bacal

    Häftad

    290 kr

    Lägg i varukorg

  30. Robert Bacal - Making Performance Management and Appraisal VALUABLE: Walking The Path Together, Häftad. Tillgänglighet: Lägg i varukorg

    Making Performance Management and Appraisal VALUABLE: Walking The Path Together

    Av Robert Bacal

    Häftad

    236 kr

    Lägg i varukorg