This volume aims to fill two gaps in pragmatic research into English as a lingua franca (ELF): the investigation of conflict talk and the incorporation of a multimodal perspective into the analysis of ELF interactions. To this end, multimodal conversation analysis is used, combined with the perspective of politeness theory. The author shows how interactants use multimodal resources to manage competitive overlaps, disagreement, and third-party complaints in casual ELF conversations among friends. In doing so, the notion of cooperativeness is re-examined, and the appropriateness of an intercultural approach to analyzing multimodal resources in ELF interactions is demonstrated.
