Crisis Intervention

Alan Cavaiola, PhD, LPC, LCADC is a full Professor in the Department of Professional Counseling at Monmouth University where he is  currently serving as the Director of the Addiction Studies program. Prior to teaching at Monmouth, he was an Assistant Professor in the Psychology Department at Rowan University.  Dr Cavaiola is the former Clinical Director of the addiction treatment programs at Monmouth Medical Center, which included a 49 bed adolescent substance use disorder residential program.  He has co-authored six books and has authored several journal articles.  Dr Cavaiola is currently an Associate Editor of the journal Substance Abuse and serves on the Board of the International Coalition of Substance Abuse Educators (INCASE) and the National Association of Substance Abuse Educators (NASAC).  Dr. Cavaiola is a licensed psychologist, a licensed professional counselor (LPC), a licensed clinical alcohol and drug counselor (LCADC) in New Jersey.  Joseph E. Colford holds a Ph.D. in Child Clinical Psychology from Seton Hall University; he also is a licensed psychologist and a certified school psychologist in New Jersey.  Dr. Colford worked in the public schools, primarily at the middle and high school levels, for almost 27 years before leaving the public sector for higher education.  He now is in his 13th year at Georgian Court University in Lakewood, New Jersey, as a professor of psychology and the director of the graduate program in school psychology. A former president of the New Jersey Association of School Psychologists (2012-13), he also is the co-author with Dr. Cavaiola of two previous books, A Practical Guide to Crisis Intervention and Crisis Intervention Case Book.

"This text includes the authors’ experiences with recent disasters and traumatic events, whereby readers can conceptualize intervention practices via application to cases with which they are likely familiar."

• Chapter 1: Understanding CrisisDefining CrisisDanger vs. OpportunityTypes of CrisesCrises Reactions: A Continuum of ResponseMulticultural Awareness and Crisis InterventionResources for Chapter EnrichmentChapter 2: Crisis Intervention Models: an Exploration of Historical and Contemporary ModelsCrisis Assessment ModelsCrisis Intervention ModelsMaslow’s Hierarchy of Needs and Crisis InterventionSlaikeu’s Comprehensive Model for Crisis InterventionFlannery & Everly’s Crisis Intervention ModelAguilera’s Model of Crisis InterventionRobert’s Seven-Stage Crisis Intervention ModelJames and Gilliland’s Six-Step Crisis Intervention ModelGreenstone & Leviton’s Crisis Intervention ModelKanel’s A-B-C Model of Crisis InterventionCavaiola & Colford’s L-A-P-C Model of Crisis InterventionCrisis Intervention Services in the 21st CenturySummaryResources for Chapter EnrichmentChapter 3: Essential Crisis Intervention SkillsResponses to CrisisThe Physical ResponseThe Emotional ResponseThe Cognitive ResponseCharacteristics of Effective Crisis InterventionEmpowerment-Focused Crisis InterventionFlexible Crisis InterventionCharacteristics of Effective Crisis CounselorsEmpathy, Genuineness, and Acceptance and Positive RegardCrisis Intervention Techniques: The L-A-P-C modelPutting Empathy, Genuineness, and Acceptance Into PracticeChapter 4: Child MaltreatmentDiscussion QuestionsIntroductionConsequences of Child Abuse and NeglectDefinitional Issues in MaltreatmentPrevalence of Child Abuse and NeglectPossible Indicators of Child Abuse and NeglectGeneral Guidelines for Reporting Suspected Child Abuse and NeglectResources for Chapter EnrichmentChapter 5: Adolescent CrisesDiscussion QuestionsIntroductionHistorical Perspectives in AdolescenceWhat the Data SayAdolescent CrisesGuidelines for Intervening with Eating DisordersAdolescent SuicideGuidelines for Dealing with a Suicidal AdolescentAdolescents and Non-Suicidal Self-Injury (NSSI): An OverviewGuidelines for Treating an Adolescent for Self-InjuryAn Identity Crisis in AdolescenceGuidelines for Addressing Issues of Identity DevelopmentResources for Chapter EnrichmentChapter 6: The School’s Response to CrisisDiscussion QuestionsIntroductionActive Shooter Incidents: Results from the FBI and the Secret ServiceImplications for SchoolsCase Presentation: A Case Involving A School ShootingCase Discussion/Crisis ResolutionCase Presentation: Suicide and the School’s ResponseCase Discussion/Crisis ResolutionGuidelines for Dealing with a School-Related SuicideCase Presentation: Accidental Death of a StudentResponding to Accidental Death: The School’s ResponseMemorialsCase Presentation: Middle School and 9/11Case Conceptualization/Crisis ResolutionCrisis by ProxyResources for Chapter EnrichmentChapter 7: Alcohol and Drug CrisesDiscussion QuestionsThe Scope of Drug and Alcohol ProblemsDefining Substance Use Disorders: Diagnostic ConcernsCrisis Intervention and Case ManagementGeneral Guidelines for Working with Individuals with Substance Use DisordersTreatment OptionsSummaryResources for Chapter EnrichmentChapter 8: The Crisis of Sexual AssaultDiscussion QuestionsIntroductionStatisticsReactions of Victims to Sexual AssaultWho are the Perpetrators of Rape and Sexual Assault?What to Do When Sexual Assault Is Reported1-800-656-HOPECase Presentation: Anita, a Case of Sexual AssaultInterventionCase Discussion/Crisis ResolutionCase Presentation: Nicole, a Case of Date RapeCase Conceptualization/Crisis ResolutionCase Presentation: A Case of Date Rape and Date Rape DrugsCase Conceptualization/Crisis ResolutionCase Presentation: Kristin, a Case of RapeCase Conceptualization/Crisis ResolutionGuidelines for Treating Victims of Sexual AssaultQuiz AnswersResources for Chapter EnrichmentChapter 9: Intimate Partner Violence & Domestic ViolenceDiscussion QuestionsScope of the ProblemDefinitions and TerminologyBattered WomenCharacteristics Common to BatterersThe Cycle of ViolenceMulticultural ConsiderationsSurvivor Therapy with Battered WomenPrograms for BatterersIntimate Partner StalkingCase Presentation: Physical & Verbal Abuse in a Dating RelationshipsCase Presentation: A Case of Physical & Verbal AbuseCase Presentation: A Verbally and Emotionally Abusive RelationshipGeneral Guidelines for Crisis Counseling with Couples Exhibiting Intimate Partner ViolenceElder Abuse and Other Types of Domestic ViolenceCase Presentation: A Case of Elder AbuseSummaryResources for Chapter EnrichmentChapter 10: Crises Involving Bereavement, Grief, and LossDiscussion QuestionsDefining Grief and Crises of BereavementDeterminants of Grief Reactions The Grieving ProcessThe Tasks of MourningCrisis Intervention in Situations Involving Bereavement and LossCase Presentation: George, a Husband Grieves the Loss of His WifeCase Presentation: James and Barbara, a Couple Grieves the Tragic Loss of Their SonCase Presentation: Ryan, a Child Grieves the Loss of His MotherCase Presentations: Tara & Bill, Parents Grieving the Loss of Their Newborn DaughterCase Presentation: Tanya, a Case of Traumatic BereavementCase Presentation: John, the Grief of DivorceSuicide BereavementGrieving the Loss of a PetGeneral Guidelines for Counselors in Managing Crises of Loss and BereavementSummaryResources for Chapter EnrichmentChapter 11: Crises Involving Suicide, Homicide & LethalityDiscussion QuestionsIntroductionScope and Definition of the ProblemCase Presentation: Beth, A Case Involving a Vague Threat of SuicideCase Presentation: Maria, a Case Involving a Threatened SuicideGuidelines for Managing Crises Involving SuicideCrises Involving Homicide, Lethality and Threats of SuicideCase Presentation: Jason, A Case Involving the Threat of ViolenceCase Presentation: Richard, A Case Involving Threats of Murder/SuicideSummaryResources for Chapter EnrichmentChapter 12: Mental Health & Psychiatric CrisesDiscussion QuestionsScope of the ProblemDefining Various Psychiatric CrisesCase Presentation: A Case of Panic Disorder in the Aftermath of TraumaPractical Guidelines for Crisis Intervention for Someone with PTSD & AnxietyPractical Guidelines for Crisis Intervention for Someone with Mood DisordersGuidelines for Crisis Intervention for Those with SchizophreniaCrisis Related to Personality DisordersGuidelines for Crisis Intervention with Borderline Personality DisorderCrises Involving Neurocognitive DisordersCrisis Cases Involving Delirium and DementiaMedical Conditions & Medications That Can Mimic Psychiatric SymptomsPsychiatric Crisis Service Delivery: Psychiatric Crisis Hot LinesPsychiatric Crisis Service Delivery: Psychiatric Walk-In Crisis Centers and Mobile Crisis ServicesWarning Signs of a Mental Health CrisisMulticultural ConsiderationsSummaryResources for Chapter EnrichmentChapter 13: Health CrisesDiscussion QuestionsIntroductionDefining Medical CrisesEmotional-Psychological Response to Medical CrisesThe Crisis Response of the Family and the Cultural ConsiderationCase Presentation: A Crisis at the time of DiagnosisCase Presentation: A Treatment Decision Crisis Involving Chronic Back PainGuidelines for Counselors Working with Medical CrisesSummaryResources for Chapter EnrichmentChapter 14: Crises in the WorkplaceDiscussion QuestionsIntroductionCrises Pertaining to Workplace ViolenceCase Presentation: When Violence ThreatensGuidelines for Crisis Intervention with a Potentially Violent EmployeeCrises Pertaining to Downsizing and Job TerminationCase Presentation: “I’ve Been Downsized”Guidelines for Crisis Counseling with a Downsized EmployeeCrises Pertaining to Supervisor – Coworker ConflictCrises Pertaining to the Convergence of Work Stressors and Outside-of-Work StressorsSummaryResources for Chapter EnrichmentChapter 15. Disaster ResponseDiscussion QuestionsIntroductionMiddletown, New Jersey: A Community in CrisisMiddletown’s Response to 9/11Middletown’s Favor Answers the CallMiddletown and Favor Working TogetherA Parish Rises Up to HelpResources for Chapter Enrichment