Introducing Intercultural Communication

Shuang Liu is Associate Professor in the School of Communication and Arts at the University of Queensland, Australia. She is an internationally recognised intercultural communication expert, specialising in the areas of immigration, acculturation, identity negotiation, particularly in relation to older migrants ageing in a foreign land.Zala Volcic is Senior Lecturer in the School of Media, Film and Journalism at Monash University, Australia. She is an expert in researching in media, digital cultures, nationalism, class, and gender. She has taught at different universities around the world, including Franklin University, Switzerland and Pomona College, USA. Cindy Gallo is is Emeritus Professor in the School of Psychology at The University of Queensland, Australia. She is an internationally renowned senior researcher in intercultural communication, with a special focus on intergroup communication in health context, impact of communication on quality of care, health service delivery, and health promotion.

This is an exceptionally versatile textbook. It is easily accessible for students, covering a wide range of areas of and approaches to intercultural communication. The articulated focus on discourse and various areas related to language study (such as intercultural pragmatics) make this book stand out from similar texts.  With highly relevant case studies and thought-provoking tasks, this is a key resource to equip undergraduates with a global mindset and those all-important people skills necessary in today’s workplaces.

• Intercultural communication in a global communityCulture and peopleCommunication and culturePerception and categorizationValue orientations and behaviourIdentities and subgroupsVerbal communication and cultureNonverbal communication and cultureBusiness and cultureImmigration and acculturationIntercultural and intergroup relationsMedia and cultural changeIntercultural competence in a global community