Holly Talbott currently works as the Electronic Resources and Licensing Librarian at the University of Arizona. Previously, she was the Electronic Resources Librarian at Lasell College and the E-serials Specialist at the University of Texas at Arlington.Ashley Zmau has over five years’ experience working with electronic resources. She currently works in the Acquisitions Department for the Dallas County Community College District. Previously, she was the Assistant Librarian for E-resources at the University of Texas at Arlington and the Electronic Resources Management Librarian at Southern Methodist University.

In a field characterized by rapidly shifting paradigms, Electronic Resources Librarianship provides a realistic, up-to-date introduction for new electronic resources librarians based on the definitive TERMS (Techniques for Electronic Resources Management) system and NASIG (North American Serials Interest Group) Core Competencies for Electronic Resources Librarians. Unlike earlier how-to guides that centered primarily on ejournals or evaluating websites, Talbott (Univ. of Arizona) and Zmau (Dallas County Community College District) include as eresources any media that has been purchased or licensed through a third-party vendor and accessed remotely over a network. Each chapter includes key points and numerous readings; relevant support groups are listed in a final chapter. In keeping with the practical nature of the book, the useful appendixes cover the nitty-gritty, with detailed worksheets listing all the people the new librarian needs to meet in the first 90 days, complete with questions that he or she needs to ask. There is mention of associated skills needed—leading teams, delegating, and task management. . . there is some attention given to email management, time management techniques, and software tools to help handle the eresources life cycle effectively.Summing Up: Recommended for library professionals and graduate students.

• DedicationContentsList of Figures and TablesPrefacePart 1Chapter 1. Electronic Resources in LibrariesWhat is an Electronic Resource?What Does an Electronic Resources Librarian Do?The Evolving Duties of Electronic Resources LibrariansChapter 2. Let’s Talk TechBasic TerminologyAccess ToolsMethods of AuthenticationKnowledge Management SystemsChapter 3. Working with VendorsWorking with VendorsDomestic and International VendorsTypes of VendorsInitial ContactVendor Administration PortalsChapter 4. AcquisitionsPricing OptionsSerialsFirm OrdersDatabasesBudgeting and RenewalsChapter 5. The Help DeskSoliciting Help TicketsReporting MethodsRecreating and Diagnosing ProblemsFollowing UpAccess TriagePreventing Access IssuesSubscription Maintenance ChecklistChapter 6. LicensingWhat is a License?Parts of a LicenseClauses to Keep an Eye OnEvaluating a LicenseNegotiating a LicensePhysical and Electronic License OrganizationDeveloping relationship between libraries and vendorsChapter 7. Usage StatisticsShow Me the NumbersAnalyzing Your DataMaking Narratives for Your DataThinking Outside the BoxChapter 8. Collection DevelopmentWhat is Collection Development?Bridging the Gap Between Collection Development Staff and Technical ServicesCollection Development Maintenance ProjectsPart 2Chapter 9. Your First Ninety DaysQuestions You Need AnsweredPeople You Need to MeetTools for Your ToolkitChapter 10. Goal Setting and Time ManagementDefining GoalsDeveloping HabitsTime Management Tips and TricksTime Logs: Moving Towards Your Ideal Work WeekChapter 11. Training OthersCreating Effective DocumentationThe Art of Delegation How to Train Effectively The Feedback LoopLeading a Team of Specialists as an E-resources Librarian Chapter 12. Support SystemsVendor Support Centers and TrainingProfessional Groups, Conferences, and ListservsCold Calling Professional ColleaguesAppendix 1License Review ChecklistAppendix 2Worksheet: Questions You Need to AskAppendix 3Worksheet: People You Need to Meet

Holly Talbott currently works as the Electronic Resources and Licensing Librarian at the University of Arizona. Previously, she was the Electronic Resources Librarian at Lasell College and the E-serials Specialist at the University of Texas at Arlington.Ashley Zmau has over five years’ experience working with electronic resources. She currently works in the Acquisitions Department for the Dallas County Community College District. Previously, she was the Assistant Librarian for E-resources at the University of Texas at Arlington and the Electronic Resources Management Librarian at Southern Methodist University.

In a field characterized by rapidly shifting paradigms, Electronic Resources Librarianship provides a realistic, up-to-date introduction for new electronic resources librarians based on the definitive TERMS (Techniques for Electronic Resources Management) system and NASIG (North American Serials Interest Group) Core Competencies for Electronic Resources Librarians. Unlike earlier how-to guides that centered primarily on ejournals or evaluating websites, Talbott (Univ. of Arizona) and Zmau (Dallas County Community College District) include as eresources any media that has been purchased or licensed through a third-party vendor and accessed remotely over a network. Each chapter includes key points and numerous readings; relevant support groups are listed in a final chapter. In keeping with the practical nature of the book, the useful appendixes cover the nitty-gritty, with detailed worksheets listing all the people the new librarian needs to meet in the first 90 days, complete with questions that he or she needs to ask. There is mention of associated skills needed—leading teams, delegating, and task management. . . there is some attention given to email management, time management techniques, and software tools to help handle the eresources life cycle effectively.Summing Up: Recommended for library professionals and graduate students.

• DedicationContentsList of Figures and TablesPrefacePart 1Chapter 1. Electronic Resources in LibrariesWhat is an Electronic Resource?What Does an Electronic Resources Librarian Do?The Evolving Duties of Electronic Resources LibrariansChapter 2. Let’s Talk TechBasic TerminologyAccess ToolsMethods of AuthenticationKnowledge Management SystemsChapter 3. Working with VendorsWorking with VendorsDomestic and International VendorsTypes of VendorsInitial ContactVendor Administration PortalsChapter 4. AcquisitionsPricing OptionsSerialsFirm OrdersDatabasesBudgeting and RenewalsChapter 5. The Help DeskSoliciting Help TicketsReporting MethodsRecreating and Diagnosing ProblemsFollowing UpAccess TriagePreventing Access IssuesSubscription Maintenance ChecklistChapter 6. LicensingWhat is a License?Parts of a LicenseClauses to Keep an Eye OnEvaluating a LicenseNegotiating a LicensePhysical and Electronic License OrganizationDeveloping relationship between libraries and vendorsChapter 7. Usage StatisticsShow Me the NumbersAnalyzing Your DataMaking Narratives for Your DataThinking Outside the BoxChapter 8. Collection DevelopmentWhat is Collection Development?Bridging the Gap Between Collection Development Staff and Technical ServicesCollection Development Maintenance ProjectsPart 2Chapter 9. Your First Ninety DaysQuestions You Need AnsweredPeople You Need to MeetTools for Your ToolkitChapter 10. Goal Setting and Time ManagementDefining GoalsDeveloping HabitsTime Management Tips and TricksTime Logs: Moving Towards Your Ideal Work WeekChapter 11. Training OthersCreating Effective DocumentationThe Art of Delegation How to Train Effectively The Feedback LoopLeading a Team of Specialists as an E-resources Librarian Chapter 12. Support SystemsVendor Support Centers and TrainingProfessional Groups, Conferences, and ListservsCold Calling Professional ColleaguesAppendix 1License Review ChecklistAppendix 2Worksheet: Questions You Need to AskAppendix 3Worksheet: People You Need to Meet

Holly Talbott currently works as the Electronic Resources and Licensing Librarian at the University of Arizona. Previously, she was the Electronic Resources Librarian at Lasell College and the E-serials Specialist at the University of Texas at Arlington.Ashley Zmau has over five years’ experience working with electronic resources. She currently works in the Acquisitions Department for the Dallas County Community College District. Previously, she was the Assistant Librarian for E-resources at the University of Texas at Arlington and the Electronic Resources Management Librarian at Southern Methodist University.

In a field characterized by rapidly shifting paradigms, Electronic Resources Librarianship provides a realistic, up-to-date introduction for new electronic resources librarians based on the definitive TERMS (Techniques for Electronic Resources Management) system and NASIG (North American Serials Interest Group) Core Competencies for Electronic Resources Librarians. Unlike earlier how-to guides that centered primarily on ejournals or evaluating websites, Talbott (Univ. of Arizona) and Zmau (Dallas County Community College District) include as eresources any media that has been purchased or licensed through a third-party vendor and accessed remotely over a network. Each chapter includes key points and numerous readings; relevant support groups are listed in a final chapter. In keeping with the practical nature of the book, the useful appendixes cover the nitty-gritty, with detailed worksheets listing all the people the new librarian needs to meet in the first 90 days, complete with questions that he or she needs to ask. There is mention of associated skills needed—leading teams, delegating, and task management. . . there is some attention given to email management, time management techniques, and software tools to help handle the eresources life cycle effectively.Summing Up: Recommended for library professionals and graduate students.

• DedicationContentsList of Figures and TablesPrefacePart 1Chapter 1. Electronic Resources in LibrariesWhat is an Electronic Resource?What Does an Electronic Resources Librarian Do?The Evolving Duties of Electronic Resources LibrariansChapter 2. Let’s Talk TechBasic TerminologyAccess ToolsMethods of AuthenticationKnowledge Management SystemsChapter 3. Working with VendorsWorking with VendorsDomestic and International VendorsTypes of VendorsInitial ContactVendor Administration PortalsChapter 4. AcquisitionsPricing OptionsSerialsFirm OrdersDatabasesBudgeting and RenewalsChapter 5. The Help DeskSoliciting Help TicketsReporting MethodsRecreating and Diagnosing ProblemsFollowing UpAccess TriagePreventing Access IssuesSubscription Maintenance ChecklistChapter 6. LicensingWhat is a License?Parts of a LicenseClauses to Keep an Eye OnEvaluating a LicenseNegotiating a LicensePhysical and Electronic License OrganizationDeveloping relationship between libraries and vendorsChapter 7. Usage StatisticsShow Me the NumbersAnalyzing Your DataMaking Narratives for Your DataThinking Outside the BoxChapter 8. Collection DevelopmentWhat is Collection Development?Bridging the Gap Between Collection Development Staff and Technical ServicesCollection Development Maintenance ProjectsPart 2Chapter 9. Your First Ninety DaysQuestions You Need AnsweredPeople You Need to MeetTools for Your ToolkitChapter 10. Goal Setting and Time ManagementDefining GoalsDeveloping HabitsTime Management Tips and TricksTime Logs: Moving Towards Your Ideal Work WeekChapter 11. Training OthersCreating Effective DocumentationThe Art of Delegation How to Train Effectively The Feedback LoopLeading a Team of Specialists as an E-resources Librarian Chapter 12. Support SystemsVendor Support Centers and TrainingProfessional Groups, Conferences, and ListservsCold Calling Professional ColleaguesAppendix 1License Review ChecklistAppendix 2Worksheet: Questions You Need to AskAppendix 3Worksheet: People You Need to Meet