Gilbert S. Hedstrom, Hedstrom Associates

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• Part 1  1 Chapter 1: Sustainability in 2020 and Beyond  3 The Drivers: Economics 101  3 Sustainability: Four Big Buckets  5 The Huge Business Opportunity  6 Mixed Signals  7 How to Get Started  8 Chapter 2: Why Bother?  11 Opportunity of the Century  11 Global Risk Review—WEF  13 But Wait—Delhi, Delft, Des Moines  13 Why Have Companies Pursued ESG?  14 The Business Case for Sustainability  15 Investors Speaking Up  16 Customers Speaking Up  18 Approaching the Tipping Point  18 Chapter 3: Terminology—What Does Sustainability Really Mean?  21 The Jargon  21 What Is Sustainability?  22 ESG and the Triple Bottom Line  22 Two Sides of the Coin: Stop and Go  23 From Farm to Fork  24 Today’s Sustainability Conversation  26 Chapter 4: What Does Sustainability Mean to Your Industry?  29 The 30,000 Foot View  29 The Common Denominator: More Profit—Less Stuff  30 Tomorrow’s Industry Sectors  31 Tomorrow’s Industry Sectors—Today  32 Counterpoint: The Skeptics …  34 Positioning for Growth  35 Chapter 5 : Governance and Leadership: The “G” in ESG  37 The Situation: Governance and Sustainability  38 Governance: The Key Elements  38 Investors’ Dilemma: Failing the 80/20 Rule  40 Governance at a Glance: Tomorrow’s Leaders Today  41 The Scorecard: Governance and Leadership  43 Chapter 6: Strategy and Execution: The Missing “S” in ESG  45 The Situation: Beyond ESG  46 Strategy: The Key Elements  47 The Opportunity: Strategy and Sustainability  47 Strategy and Execution at a Glance: Tomorrow’s Leaders Today  49 The Scorecard: Strategy and Execution  51 Chapter 7: Environmental Stewardship: The “E” in ESG  53 The Situation: Overdose on Environmental Issues  54 Materiality Assessment  54 Environment: The Key Elements  57 Environmental Stewardship At a Glance: Tomorrow’s Leaders Today  58 The Scorecard: Environmental Stewardship  59 Chapter 8: Social Responsibility: The “S” in ESG  61 The Situation: Looking Back—Not Looking Ahead  62 Social Responsibility: The Key Elements  63 The Opportunity: Glass Half Full  64 Social Responsibility at a Glance: Tomorrow’s Leaders Today  65 The Scorecard: Social Responsibility  66 Chapter 9: The New ESG Regulators  67 Investors: The New EPA?  67 The Global Regulatory Landscape  69 Private Sector Collaborations  73 The Impact of Millennials  73 Summary  74 Part 2  77 Chapter 10: Introduction to the Corporate Sustainability Scorecard—C-Suite Rating System  79 This chapter outlines:  79 What Is the Corporate Sustainability Scorecard?  79 Why this Scorecard?  80 Who Is the Scorecard Intended for?  81 How Is the Scorecard Structured?  82 The Four-Stage Transformation Model  82 How Should the Scorecard Be Used?  85 Will the Scorecard Change over Time?  86 Organization of Part 2  87 Chapter 11: Vision, Mission, and Values  89 Public Statements  89 Private Actions to Reinforce Sustainability in Vision, Mission, and Values  93 External Recognition  94 How Do Companies Stack Up?  97 Chapter 12: CEO Leadership  101 CEO Engagement with Sustainability  102 Managing Board Agendas  106 Structuring the Sustainability Organization  107 How Do Companies Stack Up?  108 Chapter 13: Board of Directors Leadership  111 Board of Directors Sustainability Structure and Resources  112 Board of Directors’ Assurance Processes  115 Board of Directors’ Commitment of Time to Sustainability  117 How Do Companies Stack Up?  119 Chapter 14: Goals and Metrics  121 Goal-Setting Process  121 Time Horizon of Sustainability Goals  125 Content and Impact of Sustainability Goals  127 How Do Companies Stack Up?  131 Chapter 15: Culture and Organization  135 Management Accountability for and Attention to Sustainability  136 Key Culture Indicators Related to Sustainability  138 Sustainability Organizations  139 How Do Companies Stack Up?  142 Chapter 16: Stakeholder Engagement  145 Why Engage?  146 With Whom to Engage?  147 What to Engage On?  150 How and When to Engage  152 How Do Companies Stack Up?  153 Chapter 17: Disclosure, Reporting, and Transparency  157 Disclosure of Sustainability Risks, Posture, Programs, and Plans  158 Reporting of Sustainability Progress and Performance  160 Transparency  163 How Do Companies Stack Up?  166 Chapter 18: Strategic Planning  169 Sustainability Positioning and Strategy  170 Business Drivers for Sustainability Within the Company  171 Sustainability Inputs to Corporate Planning Process(es)  175 How Do Companies Stack Up?  178 Chapter 19: Innovation, Research, and Development  181 Role of Sustainability and Innovation  182 Processes and Methodologies  185 Sustainable Innovation Investments  187 How Do Companies Stack Up?  188 Chapter 20: Customers and Markets  191 Sustainability Linkage to Customers  192 Core Approach  193 Shaping Future Market Opportunities  195 How Do Companies Stack Up?  198 Chapter 21: Products, Services, and Solutions  201 Basic Product Positioning  201 The Product Development Process  204 Existing PSS  205 How Do Companies Stack Up?  208 Chapter 22: Environmental Footprint—Operations  211 Managing Purchased Resource Inputs  212 Managing Own Physical Footprint  217 Managing Nonproduct Outputs  218 How Do Companies Stack Up?  221 Chapter 23: Environmental Impacts—Supply Chain  225 Posture and Management Processes  226 Addressing the Most Material Supply Chain Environmental Impacts  229 Nature and Extent of Supplier Sustainability Partnerships  233 How Do Companies Stack Up?  234 Chapter 24: Environmental Impacts—Products  237 Overall Product Stewardship Approach  237 Product Design Process  240 End-of-Life Product Management  245 How Do Companies Stack Up?  247 Chapter 25: Own Operations—Workplace  251 General Workplace Environment  251 Core Workplace Programs  253 Sustainability Capability-Building Initiatives  256 How Do Companies Stack Up?  257 Chapter 26: Supply Chain Social Impacts  261 Posture and Management Processes  261 Addressing the Most Material Supply Chain Impacts  264 Supply Chain Partnerships  266 How Do Companies Stack Up?  267 Chapter 27: Community Investment  271 Community Policies and Programs  272 Community Investments  274 Benefits to Society  275 How Do Companies Stack Up?  277 Chapter 28: Conclusion: Tomorrow’s Elite Corporation  281 Fit: Visualizing Success  281 Trim: Decoupling Growth and Profitability from Resource Intensity  282 Resilient: Capacity to Innovate Among Disruptions  284 A Few Words on Climate Change  285 The Path Forward  286 Appendix A: Definitions  289 Index  297