RICHARD S. WELLINS is senior vice president of programs and marketing for Development Dimensions International (DDI). WILLIAM C. BYHAM, author of the best-selling ZAPP! The Lightning of Empowerment, is president and co-founder of DDI. JEANNE M. WILSON leads DDI's Employee Development Group.

"Combines the concepts of work teams and empowerment." "The most complete treatment I've seen on the subject.... If you'remaking the move to self-directed work teams, this is the book toread!" (Chuck Day, editor-in-chief, Industry Week)

• Prologue: A Workplace Revolution: The Coming of EmpoweredTeams. HOW TEAMS WORK. Empowering Teams: Reaping the Benefits of Greater EmployeeParticipation. Moving Toward Empowered Teams: Rethinking LeadershipResponsibilities. Confronting New Organizational Questions: How Teams Function in aRedesigned Organization. A Day in the Life of a Self-Directed Team: A Case Study. PREPARING FOR TEAMS. Implementing a New Vision: The Role of Senior Management. Planning the Successful Launch of Self-Directed Teams: The DesignProcess and Principles. The New Look of Leadership: What's Left for a Leader to Do? Selecting Team Players: Choosing the Right People forTeamwork. Training the New Team: Planning and Supporting Critical SkillDevelopment. BUILDING STRONG TEAMS. Stage One: Getting Started. Stage Two: Going in Circles. Stage Three: Getting on Course. Stage Four: Full Speed Ahead. Epilogue: What's Next for Self-Directed Teams?