Planning and Evaluating Library Networked Services and Resources

AvJohn Carlo Bertot Ph.D.,Denise M. Davis

Häftad, Engelska, 2004

573 kr

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Beskrivning

This book describes techniques for evaluating services provided through library networks, including collection development, group purchases, and reference services. Providing guides for developing evaluation instruments, testing them and applying them, it is comprehensive in its treatment of evaluating network services. Featuring contributions from some of the leaders in the area of e-metrics (Oliver Pesh, Ebsco; Judith Hiott, Houston Public; Jeff Shim, ARL e-metrics; and Chuck McClure) this book is an integrated, updated knowledge base of events in this area since 1998. It also provides a great deal of experiential knowledge concerning what libraries should do, plan for, and use in e-metrics.

Produktinformation

Utgivningsdatum:2004-12-30
Mått:156 x 234 x 20 mm
Vikt:567 g
Format:Häftad
Språk:Engelska
Antal sidor:374
Förlag:Bloomsbury Publishing Plc
ISBN:9781563089640

Utforska kategorier

Referensverk och tvärvetenskap inom Samhälle och politik

Mer om författaren

JOHN CARLO BERTOT is Professor, School of Information Studies, Florida State University, Chair of of the International Standards Organizations (ISO) Working Group 4, member of ISO Working Group 2, and serves on the National Information Standards Organizations (NISO) library statistics committee. He is Editor of Government Information Quarterly and Co-editor of Library Quarterly.DENISE M. DAVIS is Director of the Office for Research and Statistics at the American Library Association. She serves on the advisory committees of the National Center for Education Statistics (NCES) Library Program for the public and state library surveys, and chairs the NCES academic library survey advisory committee. She also chairs the National Information Standards Organization Library Statistics Standard Z39.7 revision committee, and serves on a number of other committees including the ProjectCOUNTER advisory and International Standards Organization (ISO) committees. library statistics standards.

Innehållsförteckning

List of Figures and Tables Preface Network Service and Resource Evaluation Planning by John Carlo Bertot Selecting Evaluation Approaches for a Networked Environment by John Carlo Bertot and J.T. Snead Methods and Tools for Assessing Network Services and Resources by John Carlo Bertot E-Metrics and Performance Indicators: Availability and Use by John Carlo Bertot Needs Assessment by Denise M. Davis Requests for Proposals, Licenses, and Contracts: Assessing Negotiated Agreements for Network-Based Collections and Services by Denise M. Davis Policies to Ensure Use of and Access to Network-Based Services and Resources by Denise M. Davis and John Carlo Bertot Resource Allocation in the Networked Environment by Judith Hiott and Syma Zerkow Getting the Most out of Vendor Supplied Usage Statistics by Wonsik Shim Usage Statistics from the Vendor's Perspective by Oliver Pesch Key Issues, Themes, and Future Directions for Evaluating Networked Services by Charles R. McClure List of Figures and Tables