Multinational Cross-Cultural Management

ROBERT J. MOCKLER is Professor of Management in the Graduate School of Business at St. John's University, and is Director of the Strategic Management Research Group. Dr. Mockler has written widely on the subject. His published works include thirty-eight books and monographs. He has consulted and conducted training programs in many developing and developed countries.DOROTHY G. DOLOGITE is Professor of Computer Information Systems in the School of Business at Baruch College, City University of New York. Dr. Dologite has written twelve books and many articles on the subject, and has lectured in Russia, China, and several other countries.

• Preface Basic Processes and Tasks Cross-Cultural Management in a Multinational Context: Introduction Multinational Cross-Cultural Management: Key Tasks, Decisions, and Actions Common Frameworks Managing Cultural Differences Multinational Cross-Cultural Management Decision Making and Action Multinational Cross-Cultural Management: The Strategic Context Overview Making Decisions and Taking Action in Selected Enterprise-Wide, Business Unit, and Operational Task Areas Supporting Enabling Systems Telecommunications and Information Systems Accounting, Finance, and Control in the International Context Organizing for Multinational Operations: Structure, Processes (Business and Human), and Culture Enabling Human Resources Interpersonal Interaction Staffing, Training, and Communications Leadership and Management Managing Change and Diversity Integratively Selected Bibliography Index