Plunkett's E-Commerce & Internet Business Almanac 2010

Jack W. Plunkett is CEO & Publisher of Plunkett Research, Ltd., a Houston-based provider of market research and industry information in printed and electronic formats. Plunkett Research provides analysis, statistics and other vital data on all major industry sectors, from InfoTech to Retailing to Banking and Nanotechnology. Plunkett's client list includes 10,000 leading corporations, universities and government agencies worldwide. Plunkett's research products are distributed electronically through subscriptions to its website and around the globe by major booksellers and news distributors, including Bloomberg and ThomsonReuters.Jack Plunkett is the author of numerous books, including The Next Boom: What you absolutely, positively have to know about the world between now and 2025. This book won a 2011 gold medal in the Business Book Awards competition sponsored by Axiom and INC Magazine. Plunkett is frequently interviewed as an expert source by publications such as Time magazine, The Wall Street Journal, The New York Times and Investor's Business Daily, media outlets such as NPR's Marketplace, ABC, and CBS Marketwatch, as well as local and regional newspapers and national columnists. Plunkett received an Academic Book of the Year Award for his Plunkett’s Health Care Industry Almanac, and he was a regional finalist in the Entrepreneur of the Year Awards sponsored by Ernst & Young.

- An outstanding, comprehensive analysis of e-commerce and Internet business, packed with charts, tables and - statistics - A welcome addition to the business literature as a source of essential, unique, well-respected, highly accessible reference material.A" CHOICE magazine - (Goes) beyond the usual business listing service to provide important criteria and details essential for long-term business analysis and industry trends.A" Midwest Review of Books With complete profiles of the Internet - firms and the latest statistics and trends in the industry, here is a major reference source for all facets of e-business.A" The comparative nature of this resource is one of its strongest features, enabling users to make across-the-board and across-the-country comparisons of company expenditures, growth and other key statistical areas - Plunkett's Almanac is a unique adjunct business reference source. Several times in the course of performing business reference service, this reviewer gave her copy to her patrons researching companies included in this book. All patrons were extremely pleased with (this) information - much of it being information which they had been unable to locate elsewhere - The reviewer recommends that the Almanac be placed on standing order, if possible, for all business reference collections that take pride in being patron-responsive. The - price is justified for the wealth of information provided in this first of its kind reference - A" Indiana University-Kelley School of Business, BUSINESS HORIZONSA"

• PLUNKETT'S INFOTECH INDUSTRY ALMANAC 2010 CONTENTS A Short InfoTech Industry Glossary xii Introduction 1 How To Use This Book 3 Chapter 1: Major Trends Affecting the InfoTech Industry 7 1) Introduction to the InfoTech Industry 7 2) Hot Fields Within the InfoTech Sector 10 3) Memory and Storage Needs Soar While Miniaturization Lowers Prices 11 4) Small, Cheap Computers and Netbooks Sell/Apple's iPad Makes a Splash 13 5) India and China PC Markets Targeted by Manufacturers 14 6) Supercomputing Hits 1.75 Petaflops 15 7) New Chips Provide Higher Speeds and Lighter Weights/Consume Less Power 16 8) Open Source Systems and Software are Backed by Major Software Firms 17 9) Web Services, XML and .NET Grow 19 10) Cloud Computing, Software as a Service (SaaS) Point the Way to the Future 20 11) Wi-Fi Accelerates 21 12) WiMAX Extends Wireless Range Far Beyond Wi-Fi 22 13) MIMO (802.11n) Enhances WiMAX, the High-Speed Wireless Wave 24 14) Bluetooth Provides Wireless Connectivity to Millions of Cellphones and Other Devices 24 15) Ultrawideband (UWB) Offers Sizzling Short-Range Speed 25 16) Last Mile Challenges Tumble; Mass Broadband Markets Emerge 26 17) Fiber-to-the-Home Gains Traction 27 18) Multimedia Hub Homes Slowly Become a Reality 27 19) Services Available via Ultra-High-Speed Broadband are Imaginative, Futuristic 29 20) U.S. Broadband Connections Rank Behind Other Nations 30 21) Many Industry Sectors Seek Consulting and Outsourcing Income, Competing with Pure Consultancies 31 22) The Future: Pervasive Computing, Complete Mobility Will Be Standard 31 23) Nanotechnology Will Create Powerful Semiconductors in the Near Future 32 24) Nanotechnology Holds the Key to the Ultra-dense Molecular Memory of the Future 33 25) Virtualization of Servers Leads to Data Center Efficiency 34 26) Breakthrough Achieved in Quantum Computing 34 Chapter 2: InfoTech Industry Statistics 36 InfoTech Industry Overview 37 U.S. InfoTech Industry Quarterly Revenue: 2008-2009 38 Data Processing, Hosting & Related Services, U.S.: Estimated Revenue & Expenses, 2005-2008 39 Software Publishing Industry, U.S.: Estimated Revenue, Inventories & Expenses, 2005-2008 40 Software Publishing Industry, U.S.: Estimated Operating Expenses, 2005-2008 41 Computer Systems Design & Related Services, U.S.: Estimated Revenue & Expenses: 2000-2009 42 Internet Publishing & Broadcasting, Internet Service Providers & Web Search Portals: Estimated Revenue & Expenses, U.S.: 2005-2008 43 Wholesale & Retail Trade in Computer Hardware & Software, U.S.: 1995-2008 44 Estimated Quarterly U.S. Retail Sales, Total & E-Commerce: 1st Quarter 2001-3rd Quarter 2009 45 Top Ten Suppliers & Destinations of U.S. Computers & Electronic Products: 2003-September 2009 46 Exports, Imports & Trade Balance of Computers & Electronic Products, U.S.: 2004-September 2009 47 Value of Computers & Electronic Products Manufacturers' Shipments, Inventories & Orders by Industry, U.S.: 1998-November 2009 48 Quantity & Value of Exports & Imports of Computers & Peripheral Equipment, U.S.: Third Quarter 2009 49 Internet Access Technologies Compared 50 Number of Business & Residential High Speed Internet Lines, U.S.: 2002-2009 51 Computer Industry Employment by Business Type, U.S.: 2004-Nov. 2009 52 InfoTech Employment, U.S.: 1997-Nov. 2009 53 Chapter 3: Important InfoTech Industry Contacts 54 Addresses, Telephone Numbers and Internet Sites Chapter 4: THE INFOTECH 500: Who They Are and How They Were Chosen 88 Industry List, With Codes 89 Index of Rankings Within Industry Groups 91 Alphabetical Index 103 Index of U.S. Headquarters Location by State 107 Index of Non-U.S. Headquarters Location by Country 111 Index by Regions of the U.S. Where the Firms Have Locations 113 Index by Firms with International Operations 126 Individual Profiles on each of THE INFOTECH 500 131 Additional Indexes Index of Hot Spots for Advancement for Women/Minorities 636 Index of Subsidiaries, Brand Names and Selected Affiliations 638