Written by David Richbell and a team of specialist contributors. Ranked fifth in the top ten “Most Highly Regarded Commercial Mediators in the World” by Who's Who Legal 2014, David Richbell is one of the most well-respected mediators in the civil and commercial sector. He started mediating commercial cases in 1992 and has built up his reputation over the last 20 years. He is now one of the most experienced independent commercial mediators in Europe. David has led the Chartered Institute of Arbitrators (CIArb) Mediator Training Course for a number of years. He now leads the Mediator Training Course in partnership with RICS.

...a unique approach to a diversity of national mediation cultures is achieved under one single roof...Richbell and his 86 contributors have aimed high and taken on a considerable challenge, and they have handled it with grace and insightfulness. This work thus provides mediators, counsel and arbitrators alike with a useful and important new guide which can and should be taken up with enthusiasm at the beginning of one’s next dispute resolution exercise.

• Contents:Part 1 Moulding:Chapter 1 Introduction;Chapter 2 The Core Skills;Chapter 3 Case Study;Chapter 4 Preparing Stage;Chapter 5 Opening Stage;Chapter 6 Exploring Stage;Chapter 7 Negotiating Stage;Chapter 8 Concluding Stage;Chapter 9 Setting Up a Mediation Practice;Chapter 10 An Overview of the English Legal System;Appendix 1 Responses to Mediator Challenges;Appendix 2 Recommended Reading ListPart 2 Maturing:Chapter 1 Introduction;Chapter 2 Psychology in Mediation (Paul Randolph);Chapter 3 It’s All About Relationships (David Richbell and Henry Brown);Chapter 4 Intercultural Mediation: The Fundamentals (Joanna Kalowski);Chapter 5 Further Communications Skills (Jane Walmsley);Chapter 6 Sector Specialisms;Chapter 7 Learning from Other Mediation Disciplines;Chapter 8 Analysing risk (Elizabeth Jones QC and John Clark);Chapter 9 Mediation ethics (with Michel Kallipetis QC);Chapter 10 Achieving Excellence – a Delicate Balance (Heather Allen);Chapter 11 Conclusion (David Richbell) 347Part 3 Mastering:Chapter 1 Introduction;Chapter 2 The Route to Mastery;Chapter 3 From Mastery to Incompetence;Chapter 4 Trust, Truth, Love and Forgiveness (or rather Greed, Lies, Hatred and Revenge);Chapter 5 Mediator Bias (Paul Gibson);Chapter 6 Intercultural Mediation: A Digest of Theory and Practice (Joanna Kalowski);Chapter 7 One Continent, Many Methods (introduction by Bill Marsh);Chapter 8 Use of Interpreters in Mediation (Xiaohui Yuan);Chapter 9 Enhancing the Political Process (John Sturrock);Chapter 10 Beyond Mediation (Tony Willis);Chapter 11 Standards and Regulation;Chapter 12 What We Do Changes the World (with Stephen Ruttle QC)

Written by David Richbell and a team of specialist contributors. Ranked fifth in the top ten “Most Highly Regarded Commercial Mediators in the World” by Who's Who Legal 2014, David Richbell is one of the most well-respected mediators in the civil and commercial sector. He started mediating commercial cases in 1992 and has built up his reputation over the last 20 years. He is now one of the most experienced independent commercial mediators in Europe. David has led the Chartered Institute of Arbitrators (CIArb) Mediator Training Course for a number of years. He now leads the Mediator Training Course in partnership with RICS.

...a unique approach to a diversity of national mediation cultures is achieved under one single roof...Richbell and his 86 contributors have aimed high and taken on a considerable challenge, and they have handled it with grace and insightfulness. This work thus provides mediators, counsel and arbitrators alike with a useful and important new guide which can and should be taken up with enthusiasm at the beginning of one’s next dispute resolution exercise.

• Contents:Part 1 Moulding:Chapter 1 Introduction;Chapter 2 The Core Skills;Chapter 3 Case Study;Chapter 4 Preparing Stage;Chapter 5 Opening Stage;Chapter 6 Exploring Stage;Chapter 7 Negotiating Stage;Chapter 8 Concluding Stage;Chapter 9 Setting Up a Mediation Practice;Chapter 10 An Overview of the English Legal System;Appendix 1 Responses to Mediator Challenges;Appendix 2 Recommended Reading ListPart 2 Maturing:Chapter 1 Introduction;Chapter 2 Psychology in Mediation (Paul Randolph);Chapter 3 It’s All About Relationships (David Richbell and Henry Brown);Chapter 4 Intercultural Mediation: The Fundamentals (Joanna Kalowski);Chapter 5 Further Communications Skills (Jane Walmsley);Chapter 6 Sector Specialisms;Chapter 7 Learning from Other Mediation Disciplines;Chapter 8 Analysing risk (Elizabeth Jones QC and John Clark);Chapter 9 Mediation ethics (with Michel Kallipetis QC);Chapter 10 Achieving Excellence – a Delicate Balance (Heather Allen);Chapter 11 Conclusion (David Richbell) 347Part 3 Mastering:Chapter 1 Introduction;Chapter 2 The Route to Mastery;Chapter 3 From Mastery to Incompetence;Chapter 4 Trust, Truth, Love and Forgiveness (or rather Greed, Lies, Hatred and Revenge);Chapter 5 Mediator Bias (Paul Gibson);Chapter 6 Intercultural Mediation: A Digest of Theory and Practice (Joanna Kalowski);Chapter 7 One Continent, Many Methods (introduction by Bill Marsh);Chapter 8 Use of Interpreters in Mediation (Xiaohui Yuan);Chapter 9 Enhancing the Political Process (John Sturrock);Chapter 10 Beyond Mediation (Tony Willis);Chapter 11 Standards and Regulation;Chapter 12 What We Do Changes the World (with Stephen Ruttle QC)

Written by David Richbell and a team of specialist contributors. Ranked fifth in the top ten “Most Highly Regarded Commercial Mediators in the World” by Who's Who Legal 2014, David Richbell is one of the most well-respected mediators in the civil and commercial sector. He started mediating commercial cases in 1992 and has built up his reputation over the last 20 years. He is now one of the most experienced independent commercial mediators in Europe. David has led the Chartered Institute of Arbitrators (CIArb) Mediator Training Course for a number of years. He now leads the Mediator Training Course in partnership with RICS.

...a unique approach to a diversity of national mediation cultures is achieved under one single roof...Richbell and his 86 contributors have aimed high and taken on a considerable challenge, and they have handled it with grace and insightfulness. This work thus provides mediators, counsel and arbitrators alike with a useful and important new guide which can and should be taken up with enthusiasm at the beginning of one’s next dispute resolution exercise.

• Contents:Part 1 Moulding:Chapter 1 Introduction;Chapter 2 The Core Skills;Chapter 3 Case Study;Chapter 4 Preparing Stage;Chapter 5 Opening Stage;Chapter 6 Exploring Stage;Chapter 7 Negotiating Stage;Chapter 8 Concluding Stage;Chapter 9 Setting Up a Mediation Practice;Chapter 10 An Overview of the English Legal System;Appendix 1 Responses to Mediator Challenges;Appendix 2 Recommended Reading ListPart 2 Maturing:Chapter 1 Introduction;Chapter 2 Psychology in Mediation (Paul Randolph);Chapter 3 It’s All About Relationships (David Richbell and Henry Brown);Chapter 4 Intercultural Mediation: The Fundamentals (Joanna Kalowski);Chapter 5 Further Communications Skills (Jane Walmsley);Chapter 6 Sector Specialisms;Chapter 7 Learning from Other Mediation Disciplines;Chapter 8 Analysing risk (Elizabeth Jones QC and John Clark);Chapter 9 Mediation ethics (with Michel Kallipetis QC);Chapter 10 Achieving Excellence – a Delicate Balance (Heather Allen);Chapter 11 Conclusion (David Richbell) 347Part 3 Mastering:Chapter 1 Introduction;Chapter 2 The Route to Mastery;Chapter 3 From Mastery to Incompetence;Chapter 4 Trust, Truth, Love and Forgiveness (or rather Greed, Lies, Hatred and Revenge);Chapter 5 Mediator Bias (Paul Gibson);Chapter 6 Intercultural Mediation: A Digest of Theory and Practice (Joanna Kalowski);Chapter 7 One Continent, Many Methods (introduction by Bill Marsh);Chapter 8 Use of Interpreters in Mediation (Xiaohui Yuan);Chapter 9 Enhancing the Political Process (John Sturrock);Chapter 10 Beyond Mediation (Tony Willis);Chapter 11 Standards and Regulation;Chapter 12 What We Do Changes the World (with Stephen Ruttle QC)