How Concepts Solve Management Problems

This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.To explain why and how to formulate reflective, pragmatic, or concept driven problem-solving, this book uses the concepts of:Pragmatic inquiryStakeholders' concernsIdea networkingSolution conceptsParadoxical outcomes, andIntent (with related actions).This innovative book will be of interest to academics, postgraduate students and managers charged with solving complex social or managerial problems.