Robots in Law: How Artificial Intelligence is Transforming Legal Services

Joanna Goodman is a freelance journalist, writer, and author. She covers business and technology topics for national publications and blue-chip corporates. She is the IT columnist for the Law Society Gazette and writes regular features for The Guardian about cutting-edge technology, brands, and media. Her favourite topics include artificial intelligence, robots and chatbots, virtual assistants, connected devices, driverless cars, and virtual and augmented reality – and she’s always interested in finding out about technology that’s new and different. Her professional life reflects her interests in technology, books, art, and design. Joanna has written several short films and an independent feature film, Alfheim’s Edge (2016). She has an MBA in strategic management from Kingston University. Joanna is based in London. She likes films, going to dance classes, and travelling to new destinations.

• Foreword By Richard Tromans, innovation consultant to law fi rms at TromansConsulting and editor of Artifi cialLawyer.comIntroductionExecutive summary About the author Acknowledgements Part 1: Legal AI – Beyond the hypeChapter 1: Defining legal AIWhat is AI? Why is AI so hot right now?Research and legal AIWhere does AI fi t into legal IT?Robots in law – A few examples!Chapter 2: From BI to AI BI and big dataAI’s two-factor authenticationThe AI of BI – and the BI of AI!Get the BI right firstFrom dashboard to conversationPart 2: Putting AI to workChapter 3: Legal research – Virtual assistantsContract robots – Beyond automationMachine learning… and teachingThe conversational assistantMachine learning is at the heart of legal AIChapter 4: `Driverless’ law – An intelligent platform for legal servicesRobot lawyers – The legal chatbotFrom document automation to driverless lawSelf-driving platforms?Pay-as-you-go AINarrow AI as a serviceCorporate legal drives AI as a serviceChapter 5: AI first – Service as softwareAI as a platform – Riverview LawAI-powered apps – Neota LogicAI collaborationA portfolio approach to legal AIPart 3: AI giving back – Return on investmentChapter 6: AI and lawtech start-upsThe lawtech start-up phenomenonGlobal communitiesInvestors and incubatorsStart-up tips from TrademarkNowStart-up tips from SeedcampChapter 7: AI for goodBrainstorming for goodChatbots extend access to legal adviceRobot justiceChapter 8: AI challengesLegal, ethical, and regulatory considerationsImplementation challengesDisrupting the law firm value chainStrategic choicesBuilding AI into law firm culturePart 4: Looking ahead… but not too far!Chapter 9: Legal AI – Creating the futureCan AI drive client centricity?Unleashing the true potential of AI – Building the exponential law fi rm A global perspective on legal AIChapter 10: Robot lawyers – A new chapter in legal ITBeyond the hype – Transforming, but not taking over