Information Systems Management

Daniel Alban is former Senior Lecturer in Management Sciences and Information Systems at Paris Descartes University (2005-2017), France.Philippe Eynaud is Professor of Management Sciences at Sorbonne Business School, University of Paris 1 Panthéon-Sorbonne, France.Jean-Loup Richet is Associate Professor in Information Systems at the IAE Paris-Sorbonne, University of Paris 1 Panthéon-Sorbonne, France.Claudio Vitari is Professor of Management Sciences at Aix-Marseille University, France.

• Foreword to the 2nd Edition xiSerge AMABILE and Régis MEISSONIERForeword to the 1st Edition xvLaurent BIBARDIntroduction xixPart 1 Governing the Stakeholders 1Introduction to Part 1 3Chapter 1 IS Stakeholders 51.1 The technological environment of IS stakeholders, and its development 61.2 Impact of the developing technologies on organizational management 81.3 Understanding and categorizing the human stakeholders in IS 11Chapter 2 From Global Governance to IS Governance 212.1 From organizational governance to IS governance 222.2 Defining IS governance 252.3 IS governance in an outsourcing strategy 282.4 IS governance in a resource pooling strategy 322.5 IS governance in a co-management strategy with stakeholders 372.6 Open innovation-type software 422.7 Exercise: PingPongApp 42Chapter 3 IS Governance in Practice 453.1 IS governance organizational models 463.2 IS governance benchmarks 503.3 Implement a best practice benchmark 573.4 Exercise: GreenNRJ 59Part 2 Urbanizing the Territories 63Introduction to Part 2 65Chapter 4 The IS Territory 674.1 The territory 674.2 Organizational and microeconomic territory 694.3 Organizational territory and mesoeconomics 774.4 The IS territory 804.5 The IS territory and the organization's territory 834.6 The IS territory and process systems engineering 874.7 Alignment between the firm's territory and the IS territory 914.8 Representing the IS territory 964.9 Unified modeling language (UML) 984.10 Exercise: Linky and Enedis' IS territory 103Chapter 5 Territorial Urbanization 1075.1 Urbanization 1075.2 Urbanization of ISs 1105.3 Urbanization: approaches and objectives 1125.4 The planner's job 1185.5 The limits 1195.6 IS urbanization and the ecological transition 1205.7 Exercise: urbanization of France's government IS 122Chapter 6 Urbanizing the Inter-organizational IS 1256.1 Inter-organizational territory 1256.2 Inter-organizational territory of the IS 1316.3 Alignment and representation of the inter-organizational IS territory 1396.4 Urbanization of an inter-organizational IS 1396.5 Exercise: AGK 149Part 3 Project Alignment 153Introduction to Part 3 155Chapter 7 IS Project Management 1577.1 Strategy of IS projects 1577.2 Roll-out of a traditional IS project 1607.3 Agile IS projects: a development methodology, a process and a philosophy 1637.4 DevOps: making the link between IS developments and IS department procedures 1687.5 Security in IS projects 1707.6 Exercise: cybersecurity in projects, managing tomorrow's threats 174Chapter 8 Technology, Alignment and Strategic Transformation 1778.1 The alignment of stakeholders, territories and projects 1788.2 Strategic alignment 1798.3 Competition, technological revolutions and new strategies 1818.4 Strategic transformation linked to ISs and new technologies 1858.5 Towards a dynamic perspective of strategic transformation linked to the IS 1888.6 Exercise: TechOne: Big Data and the Cloud 189Chapter 9 Auditing ISs 1919.1 What is an audit? 1919.2 The IS and auditing 1959.3 The audit process 1989.4 Scope of the audit 2019.5 Audit repositories 2039.6 Towards an approach via the risks of strategic alignment? 2049.7 Conclusion 2069.8 Exercise: an auditor's view 206Conclusion 209Glossary 219References 227Index 237