Dean Testa has more than 30 years' experience at a Fortune 250 company. Beginning his career as a mechanical engineer, he shifted to his true calling in 2010: knowledge management.Johel Brown-Grant is a knowledge management professional with extensive experience in enterprise learning, change management and business storytelling. A former Fulbright scholar, he holds graduate degrees in Communication and information and knowledge strategy. Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.

• Part I: Assessment Fundamentals 1. Assessment for Organizations 2. Assessment as a Management Tool 3. Assessment Models and Methods Part II: Knowledge Management Assessments - Moving Theory to Practice  4. Assessment Models and Methods for Knowledge Organizations 5. Assessing Knowledge Management Capabilities 6. Assessing Knowledge Capital Assets7. Assessing Knowledge Capacity of the Business Part III: Knowledge Management Assessments - Taking Action 8. Designing a Knowledge Assessment Strategy 9. Communicating Assessment Results Part IV: Sustaining Knowledge Management Assessments 10. Getting Ready for Governance - Sustaining an Assessment Strategy 11. Assessment Cultures

Dean Testa has more than 30 years' experience at a Fortune 250 company. Beginning his career as a mechanical engineer, he shifted to his true calling in 2010: knowledge management.Johel Brown-Grant is a knowledge management professional with extensive experience in enterprise learning, change management and business storytelling. A former Fulbright scholar, he holds graduate degrees in Communication and information and knowledge strategy. Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.

• Part I: Assessment Fundamentals 1. Assessment for Organizations 2. Assessment as a Management Tool 3. Assessment Models and Methods Part II: Knowledge Management Assessments - Moving Theory to Practice  4. Assessment Models and Methods for Knowledge Organizations 5. Assessing Knowledge Management Capabilities 6. Assessing Knowledge Capital Assets7. Assessing Knowledge Capacity of the Business Part III: Knowledge Management Assessments - Taking Action 8. Designing a Knowledge Assessment Strategy 9. Communicating Assessment Results Part IV: Sustaining Knowledge Management Assessments 10. Getting Ready for Governance - Sustaining an Assessment Strategy 11. Assessment Cultures

Dean Testa has more than 30 years' experience at a Fortune 250 company. Beginning his career as a mechanical engineer, he shifted to his true calling in 2010: knowledge management.Johel Brown-Grant is a knowledge management professional with extensive experience in enterprise learning, change management and business storytelling. A former Fulbright scholar, he holds graduate degrees in Communication and information and knowledge strategy. Denise Bedford, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.

• Part I: Assessment Fundamentals 1. Assessment for Organizations 2. Assessment as a Management Tool 3. Assessment Models and Methods Part II: Knowledge Management Assessments - Moving Theory to Practice  4. Assessment Models and Methods for Knowledge Organizations 5. Assessing Knowledge Management Capabilities 6. Assessing Knowledge Capital Assets7. Assessing Knowledge Capacity of the Business Part III: Knowledge Management Assessments - Taking Action 8. Designing a Knowledge Assessment Strategy 9. Communicating Assessment Results Part IV: Sustaining Knowledge Management Assessments 10. Getting Ready for Governance - Sustaining an Assessment Strategy 11. Assessment Cultures