Dan Marshall has been a guesthouse owner and hotelier and the holder of senior management positions in hotel and restaurant companies. After three years with the Hotel and Catering Industry Training Board, he became Supervisor of Training in the faculty of Hotel and Business Administration at the then newly formed Bermuda College. He was also Head of Development at Glion Hotel School in Switzerland before buying and running his own successful guesthouse in Oban, Scotland.

Dan Marshall provides all the information needed to buy, set up and run a small guesthouse or hotel effectvely. It is suited to all those seeking a lifestyle change, whether experienced or not in the hotel and catering industry.

• 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index

Dan Marshall has been a guesthouse owner and hotelier and the holder of senior management positions in hotel and restaurant companies. After three years with the Hotel and Catering Industry Training Board, he became Supervisor of Training in the faculty of Hotel and Business Administration at the then newly formed Bermuda College. He was also Head of Development at Glion Hotel School in Switzerland before buying and running his own successful guesthouse in Oban, Scotland.

Dan Marshall provides all the information needed to buy, set up and run a small guesthouse or hotel effectvely. It is suited to all those seeking a lifestyle change, whether experienced or not in the hotel and catering industry.

• 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index

Dan Marshall has been a guesthouse owner and hotelier and the holder of senior management positions in hotel and restaurant companies. After three years with the Hotel and Catering Industry Training Board, he became Supervisor of Training in the faculty of Hotel and Business Administration at the then newly formed Bermuda College. He was also Head of Development at Glion Hotel School in Switzerland before buying and running his own successful guesthouse in Oban, Scotland.

Dan Marshall provides all the information needed to buy, set up and run a small guesthouse or hotel effectvely. It is suited to all those seeking a lifestyle change, whether experienced or not in the hotel and catering industry.

• 1. Substantiating the Dream; 2. Which Property and Which Business Format?; 3. Getting Started; 4. Setting Your Standard;5. Reservations and Reception; 6. Food and Beverage; 7. Housekeeping Issues; 8. Marketing and Advertising; 9. Bookkeeping and Financial Aspects; 10. Ancillary Departments; 11.Staffing; Appendix; Index