Crisis and Disaster Management for Tourism

AvBrent W. Ritchie

Inbunden, Engelska, 2009

Del 38 i serien Aspects of Tourism

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Beskrivning

Tourism destinations and businesses are becoming increasingly prone to the impacts of crises and disasters due to global environmental change and security risks. This is the first research based book that provides a strategic approach to understanding the nature of tourism crises and disasters before outlining tourism crisis and disaster planning, response, and longer term recovery and knowledge management strategies. It applies a wide range of theoretical perspectives and concepts to improve our understanding of both organisational crises and natural disasters. The book draws on examples from around the world including the USA, Europe, UK, Asia-Pacific and the Middle East. It will be essential reading for tourism academics and students as well as tourism managers and government officials involved in tourism destination management and marketing.

Produktinformation

Utgivningsdatum:2009-05-22
Mått:156 x 234 x 22 mm
Vikt:586 g
Format:Inbunden
Språk:Engelska
Serie:Aspects of Tourism
Antal sidor:312
Förlag:Channel View Publications Ltd
ISBN:9781845411060

Utforska kategorier

Ledarskapsböcker inom Ekonomi och Ledarskap
Servicesektorn inom Ekonomi och Ledarskap

Mer om författaren

Dr Ritchie is a Senior Lecturer in the School of Tourism at the University of Queensland, Australia. His research interests have focused on city and capital tourism, visitor behaviour and tourism marketing. He has also published extensively in the area of tourism crisis and disaster planning, management and recovery, in journals such as Tourism Management, the Journal of Travel and Tourism Marketing and Current Issues in Tourism. He is also co-editor of the Journal of Hospitality and Tourism Management and on the editorial board of four tourism journals including Tourism Recreation Research.

Recensioner i media

Lucid, comprehensive and well-illustrated this book raises the bar in studies of disasters and crises in tourism. Richly informed with cases from around the globe and dealing with timely and topical issues, it should become a standard reference for policy-makers and practitioners, not to mention students as the tourism managers of tomorrow.

Innehållsförteckning

Part A: Setting the Context for Tourism Crisis and Disaster Management1. Introduction to Tourism Crisis and Disaster Management2. Classifying and Understanding Tourism Crises and Disasters3. Strategic Crisis and Disaster Planning and ManagementPart B: Tourism Crisis and Disaster Prevention and Planning4. Tourism Crisis Prevention and Disaster Mitigation5. Tourism Disaster and Crisis Preparedness and PlanningPart C: Tourism Crisis and Disaster Response, Implementation and Management6. Coordination, Control and Resource Allocation7. Crisis and Disaster Communication and Recovery MarketingPart D: Tourism Crisis and Disaster Recovery, Resolution and Feedback8. Long Term Recovery and Resolution9. Knowledge Management and Organisational Learning10. Conclusion and Reflections on Tourism Crisis and Disaster Management