'This easy to read and comprehend book is suitable for group or individual learning. The chapter case studies promote thought-provoking discussion. Compassion and caring, as well as their lack, are clearly demonstrated throughout. The book is very well written and should be on the shelves of all nurses and others who care for patients...5 Stars' DOODY'S REVIEW SERVICE "Reasserts the case for putting care and compassion at the heart of nursing. It will be a valuable resource for any undergraduate nursing course, clinical stuff group or individual practitioner needing some inspiration...I strongly recommend this book." NURSING STANDARD

• Introduction: Compassion in nursing – the key to caring. Empathy and sensitivity. Dignity and respect. Listening and responding. Diversity and cultural competence. Choice and priorities. Empowerment and advocacy. Conclusion: Compassion in nursing – the way forward. Index.