Eric Emerson is Professor of Clinical Psychology at the Institute for Health Research and a member of the Department of Health's National Task Force on Learning Disabilities. Kelley Johnson is Professor of Disability, Policy and Practice at the University of Bristol, and Director of the Norah Fry Research Centre. Janet Robertson is a senior research fellow at the Institute for Health Research.

This positive and comprehensive book provides an array of information about the need for a holistic, 'whole of life' approach when dealing with the case management of individuals with an intellectual disability...this book pieces topic by topic together to positively make up the jigsaw that that is case management... This well written and informative book looks critically and effectively at all the issues involved in case management. It raises a series of important issues that continue to need to be addressed if the quality of life for people with an intellectual disability is to continue to be significantly enhanced.

• Foreword, Jim Mansell. Introduction: Contexts, Structures and Processes of Case Management, Christine Bigby, La Trobe University, Chris Fyffe, Consultant, Australia, and Elizabeth Ozanne, University of Melbourne. 1.Case Management with People with Intellectual Disabilities: Purpose, Tensions and Challenges, Christine Bigby, La Trobe University. 2.Understanding Intellectual Disabilities, Chris Fyffe, Consultant, Australia. 3. Balancing Rights, Risk and Protection of Adults, David Green, La Trobe University, and David Sykes, the Victorian Office of the Public Advocate. 4.Walk a Day in My Shoes, Lesley Gough, RMIT University, Australia. 5.Case Management in a Rights-Based Environment: Structure, Context and Roles, Tim Stainton, University of British Columbia School of Social Work. 6.Working with Other Organisations and Other Service Sectors, Estelle Fyffe, Annecto - The People Network, Victoria. 7.Working to Empower Families: Perspectives of Care Managers, Gordon Grant, the Centre for Health and Social Care Research, Sheffield Hallam University, UK, and Paul Ramcharan, RMIT University, Bandoora, Victoria. 8.A Life Managed or a Life Lived?: A Parental View on Case Management, Marie Knox, Queensland University of Technology, Brisbane. 9.Taking It Personally: Challenging Poor and Abusive Care Management Practice, Margaret Flynn, Sheffield University, UK, and Peter Flynn, Manchester, UK. 10.Be There For Me: Case Management in My Life, Colin Hiscoe, Reinforce, Victoria, with Kelley Johnson, RMIT University, Melbourne. 11.Working Things Out Together: A Collaborative Approach to Supporting Parents with Intellectual Disabilities, Margaret Spencer and Gwynnyth Llewellyn, Sydney University. 12.Intellctual Disability and the Complexity of Challenging Behaviour and Mental Illness: Some Case Management Suggestions, Gary LaVigna and Thomas Willis, Institute for Applied Behaviour Analysis. 13.The Importance of Friendships for Young People with Intellectual Disabilities, Brenda Burgen and Christine Bigby, La Trobe University. 14.Issues of Middle Age and Beyond for People with Intellectual Disabilities and Their Families, Christine Bigby, La Trobe University. 15.The Role of the Case Manager in Supporting Communication, Susan Balandin, University of Sydney. 16.Accessing Quality Healthcare, Philip Graves, Monash Medical Centre, Victoria. 17.Supporting Children and Their Families, Susanna Gavidia-Payne, RMIT University, Melbourne. 19.Review of Evaluative Research on Case Management for People with Intellectual Disabilities, Janet Robertson and Eric Emerson, Lancaster University, UK. Notes. Subject index. Author index.

Eric Emerson is Professor of Clinical Psychology at the Institute for Health Research and a member of the Department of Health's National Task Force on Learning Disabilities. Kelley Johnson is Professor of Disability, Policy and Practice at the University of Bristol, and Director of the Norah Fry Research Centre. Janet Robertson is a senior research fellow at the Institute for Health Research.

This positive and comprehensive book provides an array of information about the need for a holistic, 'whole of life' approach when dealing with the case management of individuals with an intellectual disability...this book pieces topic by topic together to positively make up the jigsaw that that is case management... This well written and informative book looks critically and effectively at all the issues involved in case management. It raises a series of important issues that continue to need to be addressed if the quality of life for people with an intellectual disability is to continue to be significantly enhanced.

• Foreword, Jim Mansell. Introduction: Contexts, Structures and Processes of Case Management, Christine Bigby, La Trobe University, Chris Fyffe, Consultant, Australia, and Elizabeth Ozanne, University of Melbourne. 1.Case Management with People with Intellectual Disabilities: Purpose, Tensions and Challenges, Christine Bigby, La Trobe University. 2.Understanding Intellectual Disabilities, Chris Fyffe, Consultant, Australia. 3. Balancing Rights, Risk and Protection of Adults, David Green, La Trobe University, and David Sykes, the Victorian Office of the Public Advocate. 4.Walk a Day in My Shoes, Lesley Gough, RMIT University, Australia. 5.Case Management in a Rights-Based Environment: Structure, Context and Roles, Tim Stainton, University of British Columbia School of Social Work. 6.Working with Other Organisations and Other Service Sectors, Estelle Fyffe, Annecto - The People Network, Victoria. 7.Working to Empower Families: Perspectives of Care Managers, Gordon Grant, the Centre for Health and Social Care Research, Sheffield Hallam University, UK, and Paul Ramcharan, RMIT University, Bandoora, Victoria. 8.A Life Managed or a Life Lived?: A Parental View on Case Management, Marie Knox, Queensland University of Technology, Brisbane. 9.Taking It Personally: Challenging Poor and Abusive Care Management Practice, Margaret Flynn, Sheffield University, UK, and Peter Flynn, Manchester, UK. 10.Be There For Me: Case Management in My Life, Colin Hiscoe, Reinforce, Victoria, with Kelley Johnson, RMIT University, Melbourne. 11.Working Things Out Together: A Collaborative Approach to Supporting Parents with Intellectual Disabilities, Margaret Spencer and Gwynnyth Llewellyn, Sydney University. 12.Intellctual Disability and the Complexity of Challenging Behaviour and Mental Illness: Some Case Management Suggestions, Gary LaVigna and Thomas Willis, Institute for Applied Behaviour Analysis. 13.The Importance of Friendships for Young People with Intellectual Disabilities, Brenda Burgen and Christine Bigby, La Trobe University. 14.Issues of Middle Age and Beyond for People with Intellectual Disabilities and Their Families, Christine Bigby, La Trobe University. 15.The Role of the Case Manager in Supporting Communication, Susan Balandin, University of Sydney. 16.Accessing Quality Healthcare, Philip Graves, Monash Medical Centre, Victoria. 17.Supporting Children and Their Families, Susanna Gavidia-Payne, RMIT University, Melbourne. 19.Review of Evaluative Research on Case Management for People with Intellectual Disabilities, Janet Robertson and Eric Emerson, Lancaster University, UK. Notes. Subject index. Author index.

Eric Emerson is Professor of Clinical Psychology at the Institute for Health Research and a member of the Department of Health's National Task Force on Learning Disabilities. Kelley Johnson is Professor of Disability, Policy and Practice at the University of Bristol, and Director of the Norah Fry Research Centre. Janet Robertson is a senior research fellow at the Institute for Health Research.

This positive and comprehensive book provides an array of information about the need for a holistic, 'whole of life' approach when dealing with the case management of individuals with an intellectual disability...this book pieces topic by topic together to positively make up the jigsaw that that is case management... This well written and informative book looks critically and effectively at all the issues involved in case management. It raises a series of important issues that continue to need to be addressed if the quality of life for people with an intellectual disability is to continue to be significantly enhanced.

• Foreword, Jim Mansell. Introduction: Contexts, Structures and Processes of Case Management, Christine Bigby, La Trobe University, Chris Fyffe, Consultant, Australia, and Elizabeth Ozanne, University of Melbourne. 1.Case Management with People with Intellectual Disabilities: Purpose, Tensions and Challenges, Christine Bigby, La Trobe University. 2.Understanding Intellectual Disabilities, Chris Fyffe, Consultant, Australia. 3. Balancing Rights, Risk and Protection of Adults, David Green, La Trobe University, and David Sykes, the Victorian Office of the Public Advocate. 4.Walk a Day in My Shoes, Lesley Gough, RMIT University, Australia. 5.Case Management in a Rights-Based Environment: Structure, Context and Roles, Tim Stainton, University of British Columbia School of Social Work. 6.Working with Other Organisations and Other Service Sectors, Estelle Fyffe, Annecto - The People Network, Victoria. 7.Working to Empower Families: Perspectives of Care Managers, Gordon Grant, the Centre for Health and Social Care Research, Sheffield Hallam University, UK, and Paul Ramcharan, RMIT University, Bandoora, Victoria. 8.A Life Managed or a Life Lived?: A Parental View on Case Management, Marie Knox, Queensland University of Technology, Brisbane. 9.Taking It Personally: Challenging Poor and Abusive Care Management Practice, Margaret Flynn, Sheffield University, UK, and Peter Flynn, Manchester, UK. 10.Be There For Me: Case Management in My Life, Colin Hiscoe, Reinforce, Victoria, with Kelley Johnson, RMIT University, Melbourne. 11.Working Things Out Together: A Collaborative Approach to Supporting Parents with Intellectual Disabilities, Margaret Spencer and Gwynnyth Llewellyn, Sydney University. 12.Intellctual Disability and the Complexity of Challenging Behaviour and Mental Illness: Some Case Management Suggestions, Gary LaVigna and Thomas Willis, Institute for Applied Behaviour Analysis. 13.The Importance of Friendships for Young People with Intellectual Disabilities, Brenda Burgen and Christine Bigby, La Trobe University. 14.Issues of Middle Age and Beyond for People with Intellectual Disabilities and Their Families, Christine Bigby, La Trobe University. 15.The Role of the Case Manager in Supporting Communication, Susan Balandin, University of Sydney. 16.Accessing Quality Healthcare, Philip Graves, Monash Medical Centre, Victoria. 17.Supporting Children and Their Families, Susanna Gavidia-Payne, RMIT University, Melbourne. 19.Review of Evaluative Research on Case Management for People with Intellectual Disabilities, Janet Robertson and Eric Emerson, Lancaster University, UK. Notes. Subject index. Author index.