This essential new companion from the author of the much-praised Spiritual Direction will help anyone in pastoral care master an essential skill: hearing and speaking from a spiritual perspective. A comprehensive and practical handbook, it includes: Part 1: Missional Listening•Holy listening – to God, ourselves, and our communities•Sharpening our awareness of God at work in our own lives•Deepening our trust in the Holy Spirit•Theological reflection – the weaving of scripture, tradition, culture and experience •Building relationships that empower Part 2: Spiritual Conversation•Respectful engagement•Spiritual needs and a Christian response•Sharing our own stories and those of Jesus•Costly loving