Alan Fowler is an adviser to and writer about civil society and international development NGOs. Chiku Malunga is a development writer and consultant with many years experience in organization development work with African, European and American NGOs and civil society organizations. He works with the organization CADECO to promote African centered organizational improvement models.

'Everyone needs a good companion, and this book will be of enormous help to NGOs as they navigate through the contradictory pressures of international development and social change. Fowler and Malunga have drawn together a wonderful collection of insights and experiences that should be on every manager's desk.' Michael Edwards, Distinguished Senior Fellow, Demos'This book makes a critical contribution to the development literature on the changing demands, dilemmas and creative responses of NGOs in a rapidly evolving world system. It is both timely and thought provoking.' Prof. Margaret Kroma, Program Manager, Consultative Group on International Agricultural Research'This book is essential reading, especially for those who perceive development and NGO management as avenues for enabling individuals, groups, organizations and communities to learn to develop new ways of thinking in order to build a better history for themselves and the world.' Mosi Kisare, Executive Director and facilitator at the EASUN Centre for Organizational Learning, Arusha, Tanzania'Managers and practitioners will go a long way before they find a more useful compendium of knowledge and experience. For those seeking to understand NGOs, here is the one-stop shop you have been looking for.' Ian Smillie, author of The Alms Bazaar and Blood on the Stone: Greed, Corruption and War in the Global Diamond Trade

• INTRODUCTION: NGOs IN A WORLD OF UNCERTAINTIESContentsContributor List1. Have NGOs 'Made a Difference?' From Manchester to Birmingham with an Elephant in the Room2. NGOs and Development Alternatives - Revisited3. The Global War on Terror, Development and Civil Society4. Seeing Like a Citizen: Re-claiming Citizenship in a Neoliberal World5. Civic Driven Change: A Concise Guide to the Basics6. Civic Driven Change and Developmental Democracy7. Civil Society and the Legitimation of Global Governance8. Civil Society Legitimacy and Accountability: Issues and Challenges9. Listen First: a Pilot System for Managing Downward Accountability in NGOs10. Governing for Accountability: Principles in Practice 11. Strategic Issues Facing NGOs into the Foreseeable Future12. Strategic Planning: The Cultivation of Organizational Beauty13. The Phases of Organization Development14. The Change Challenge: Achieving Transformational Organizational Change in International NGOs15. Rights-based Development Approaches: Combining Politics, Creativity and Organisation16. Participation17. Trust, Accountability, and Face-to-face Interaction in North - South NGO Relations18. Briefing Paper: Policy Engagement for Poverty Reduction - How Civil Society Can be More Effective19. Is there Life after Gender Mainstreaming?20. Managing NGOs with Spirit21. Civil Society Networks: Of Ants and Elephants22. South African NGOs and the Public Sphere: Between Popular Movements and Partnerships for Development23. Bridging Gaps: Collaboration Between Research and Operational Organizations24. NGOs and Communication: Divorce over the Toothpaste25. Development Effectiveness: Towards New Understandings26. Measurement in Developmental Practice: From the Mundane to the Transformational27. Accountability and Learning: Exploding the Myth of Incompatibility Between Accountability and Learning28. Knowledge Management Organisational Learning: an International Development Perspective29. Options, Strategies and Trade-offs in Resource Mobilisation30. Social Entrepreneurship: A Convergence of NGOs and the Market Economy?31. 'Trees Die From the Top': International Perspectives on NGO Leadership Development32. Developing Leaders? Developing Countries?